Providing Library Services for Distance Education Students:
A How-To-Do It Manual

by Carol F. Goodson
Neal-Schuman Publishers, Inc., 2001

Buy This Book

Chapter 10 - Resources


Accreditation

Council for Higher Education Accreditation
Directory of Regional Accrediting Organizations
Middle States Commission on Higher Education
New England Association of Schools and Colleges
North Central Association of Colleges & Schools / Commission on Institutions of Higher Education
Northwest Association of Accredited Schools
Southern Association of Colleges & Schools
Western Association of Schools and Colleges

Assessment

Adams, Chris. The Third Canadian Off Campus Library Services Survey, 1999.  Canadian Association of College and
    University Libraries, Occasional Paper Series No. 14.
Austin Community College
Governors State University
Cameron University
Regent University
Rochester Institute of Technology
State University of West Georgia
University of Hawaii
University of Texas / Arlington

Bibliography

Sloan, Bernie. Library Support for Distance Learning
Slade, Alexander L and Kascus, Marie A. 2000. Library services for open and distance learning : the third
    annotated bibliography
. Englewood CO : Libraries Unlimited.
Not available online.  Information
Slade, Alexander L. and Kascus, Marie. 1996 Library services for off-campus and distance education : the second
    annotated bibliography.
Englewood CO: Libraries Unlimited.
Not available online, but held by many libraries and included in NetLibrary.
Latham, Sheila; Slade, Alexander L. and Budnick, Carol. 1991. Library services for off-campus and distance
    education :   an annotated bibliography.
Ottawa, Ont. : Canadian Library Association ; [London] : Library
   Association Pub. ; [Chicago] : American Library Association.
Not available online, but held by many libraries.

Collection Development (Impact of Distance Education Programs)

Cornell University
New Mexico State University / Alamagordo
North Virginia Community College / Annandale Campus
Southwest Texas State University

Conferences

Annual Conference on Distance Teaching & Learning / Univ. Wisconsin
Distance Education Clearinghouse Conference Database
Libraries Without Walls
Off-Campus Library Services Conference (Biennial)
WILSWorld (sponsored annually by Wisconsin Library Services)

Cooperative Agreements
Council of Atlantic University Libraries
Deakin University: Using Libraries of Other Universities
Florida Distance Learning Reference & Referral Center
Louisiana Academic Library Information Network Consortium
Ontario Council of University Libraries
PALINET Reciprocal Borrowing Program
University System of Georgia's GIL Express

Copyright

Center for Intellectual Property & Copyright in the Digital Environment / University of Maryland
Claerhout and Cookson: An International Benchmarking Study of Copyright Operations in Distance Education Universities
CONTU Guidelines
Copyright Act of Australia (1968)
Copyright and Intellectual Property / Association of Research Libraries
Copyright Clearance Center
Copyright Crash Course (University of Texas System)
Copyright in the Library / Fair Use: Reserve Room Operations, Electronic Copies (University of Texas)
CopyrightLaws.com
Copyright Tutorial / North Carolina State University
Distance Education and the TEACH Act (ALA)
iCopyright.com
Indiana University Copyright Management Center
MIT: Reproduction of Copyrighted Material
Project NEThics / University of Maryland
University System of Georgia
U.S. Copyright Office Study on Distance Education
"When Works Pass Into the Public Domain" (Laura Gasaway’s handy chart!)

Disabled Students

Adaptive Technology Resource Centre / University of Toronto
California Community Colleges, "Distance Education: Access Guidelines for Students with Disabilities."
Harrison, Laurie, "Accessible Web-based Distance Education: Principles and Best Practices

Distance Learning

Ed-X Distance Learning Channel
International Centre for Distance Learning
Links2Go (Chat, links, etc.)

Document Delivery

ClioDoc
Document Delivery Suppliers (list maintained by Jean Shipman)
FIDDO: Focused Investigation of Document Delivery Options
Just in Time: Electronic Document Delivery Services
OCLC ILLIAD
Prospero (An Electronic Document Delivery System)

Electronic Reserves

ARL-ERESERVE@ARL.ORG
Blackboard CourseInfo sofware
E-Reserves site / Distance Learning Section of ACRL
Blackboard CourseInfo sofware
Electronic Reserves Clearinghouse (by Jeff Rosedale)
ERes / Docutek
Kristof, Cindy. Electronic Reserves Operations in ARL Libraries: A SPEC kit. Washington, DC : Association of
     Research Libraries, Office of Leadership and Management Services, 1999.  Full document not online,
     but a summary is available.
Melamut, Steven J. "Pursuing Fair Use, Law Libraries and Electronic Reserves." Law Library Journal 92 (Spring
      2000): 157-192.
OpenText Project
St. Mary’s College of Maryland (although you can’t access the readings without a password, their format is worth looking at)
SiteBuilder (ProQuest)
Transforming Libraries : Issue 1, Issues and Innovations in Electronic Reserves. Association of Research Libraries
University of North Carolina/ Greensboro
WebZ (OCLC)
XanEdu CoursePacks (from ProQuest)

E-Reserves -- Evaluation

ARL Survey form
College of William & Mary / Fall 1999 Evaluation / Spring 2000 Evaluation
UNC Greensboro
Plattsburgh State University
University of Vermont
University of Arizona

Faculty Support

Andrews University
Brandon University
Lesley University /  Off-Campus Faculty Start Page  /   Off-Campus Faculty Services
Fairmont State University
Southeastern Louisiana University
Valdosta State University

Funding / Financial

Bing, JoAnn, et. al., "The Design of a Distance Library Service System."
Funding Sources for Distance Learning
Learning Anytime Anywhere Partnerships (LAAP)
University of South Florida Distance Learning Library Reference & Referral Center Proposal

Instruction

Arant, Wendi. 1999. "A New Twist To the Electronic Distribution List: a Library Outreach Tool." Internet Reference
      Services Quarterly
4, no. 2: 51-55. (not available online)
ACRL Information Literacy Competency Standards
Bell, Colleen. The Contours of Cyberspace (web-based course)
INSPEC on MELVYL tutorial
Jensen, Ann and Sih, Julie. 1995. "Using E-mail and the Internet to Teach Users at Their Desktops." Online 19,
     no. 5 (Sep/Oct): 82-86.
LOEX / Instruction Links
Ohio State University NetTutor
Institute for Information Literacy
Oregon State University
The Research Channel  (for examples of streaming video)
Rochester Institute of Technology video library instruction modules
Information Literacy: the Key Web Sites (from The National Forum on Information Literacy, compiled by Dane Ward)
SUNY at Morrisville
SUNY at Stony Brook
University of Tennessee/Chattanooga
University of Texas TILT (Texas Information Literacy Tutorial)
University of Florida
Cal  Poly State University Information Competence
University of Wyoming TIP (Tutorial for Info Power)
University System of Georgia OnLine Library Learning Center

Licensing of Online Products

Checklist for Review of License Agreements / University at Buffalo Libraries
Principles for Acquiring and Licensing Information in Digital Formats / University of California Libraries
Principles for Licensing Electronic Resources / AALL, et. al.

Listservs/ Discussion Groups, etc.

DIGLIB@INFOSERV.NLC-BNC.CA
Dig_Ref listserv
Distlib-l@lib.lakeheadu.ca
DocDel@DocDel.com
OFFCAMP@LISTS.WAYNE.EDU

Journals, Newsletters, etc.

About.com’s Distance Learning Newsletter
Chronicle of Higher Education / Distance Education section
DistLib Digest (Canadian Library Assn.)
Journal of Library & Information Services for Distance Learning (not online)   (subscription information)
Journal of Library Services for Distance Education
New Review of Libraries and Lifelong Learning (not online)   (subscription information)

Marketing

Going to Market: Promoting Library Services to Distance Learners / FL Distance Learning Reference Referral Center
Reach out and Touch Someone! Using an Open House to Market Library Resources to Teaching Faculty (Ven Basco, Penny Beile, et. al.)
What Faculty Say About Distance Learning and Library Support / University of Minnesota

Miscellaneous

The Digital Librarian ("a librarian's choice of the best of the Web ")
Innovative Internet Applications in Libraries
jake (which journals are online and where - great link for your page! -- from the great people at Yale University School of Medicine)
Libraries’ Support for Distance Learners (links collected by Ilene Frank, University of South FL)

Mission/Vision Statements

George Mason University
Indiana University / Bloomington
State University of West Georgia
Tennessee State University
Academic Libraries of the 21st Century (try their Vision Search feature;  to browse, search on the term, library)

Model Programs

Athabasca University Library
Central Michigan University Off-Campus Library Service
Deakin University / Australia
Lesley University
National University Library System
Oregon State University Libraries
University of Maine / Off-Campus Library Services
University of Sheffield (UK) / Distance Learning Services
University of South Australia / Distance Education Library Service
University of Victoria (BC) Library Distance Education Services
VALNOW: Virtual Academic Library of the Northwest (UK)
Virginia Tech University Libraries

Planning

Academic Libraries of the 21st Century Project
Athabasca University Library / Strategic Plan to the Year 2000
Australian National University
California State University / Northridge
Duke University, Perkins Library
Oregon University System: Library Support for Distance Education Programs
Pierce Library / Eastern Oregon University
State University of Florida System Library Strategic Plan
University of Massachusetts Libraries
University of Saskatchewan Libraries Strategic Plan
University of South Carolina School of Medicine Library
University of Southern Queensland Library
University of the West of England Library Services
Virginia Tech University Libraries
Western Kentucky University
Western Washington University Libraries

Policies/Procedures

British Columbia Institute of Technology
Macquarie University
Old Dominion University
Penn State University / Resources for Distance Students / Library Distance Learning Delivery
State University of West Georgia
University of LaVerne
University of Maine / Library Use Policies / Library Services Available to Out-of-State Students
Utah State University

Professional Organizations

ALA/ACRL Distance Learning Section
Australian Library & Information Assn / Distance Education Special Interest Group
Canadian Library Assn. / Library Services for Distance Learning Interest Group
LITA Distance Learning Interest Group

Proxy Servers & Remote Access

Apache
Authentication Resources / Tom Klingler, Kent State
Clarity / UnxSoft
EZproxy
Kerberos / MIT
Remote Access Issues / Debbie Cardinal, WILS
Remote User Authentication in Libraries / Steve Hunt, Santa Monica College
Squid

Reference Service

AskA Services (ERIC)
AskA Starter Kit: How to Build and Maintain Digital Reference Services, by R. David Lankes & Abby S. Kasowitz. INFORMATION
Bernie Sloan’s list of email reference sites
Deakin University (Australia) FirstClass Library Conferencing
Innovative Web-based Reference Services (from MARS)
Digital Reference Services: a Bibliography (by Bernie Sloan)
"Digital Reference Services: Papers Based on the Virtual Reference Desk Conference." (a special issue of Reference & User Services Quarterly 39, no. 4 (2000). Full-text not online, but you can access Table of Contents and abstracts
eGain
Egroups -- Live Reference discussion
Florida Distance Learning Reference & Referral Center
HumanClick software
Internet Public Library
LiveHelper software
LiveRef: Registry of Real-Time Digital Reference Services
Lindell, Ann, et. al. Shall We Chat? Extending Traditional Reference Services with Internet Technology.
LiveAssistance software
Sloan, Bernie. Selected Papers on Electronic Reference Services
Survey of OnLine Interactive Reference Services
"Talk to a Librarian" / Bill Drew, SUNY Morrisville
The Virtual Reference Desk
Virtual Reference Desk software demo
WebCrossing sofware
University of Chicago / Business & Economics Resource Center
University of Leicester ELITE Project

Request Forms

Grant McEwan College / Alberta
Massey University / New Zealand
Nova Southeastern University
State University of West Georgia
University of Florida
University of North Dakota
University of Texas / Arlington
University of South Australia

Standards

ACRL Guidelines for Distance Learning Library Services
Canadian Library Association / Guidelines for Library Support of Distance and Distributed Learning in Canada (Draft)
The Library Association (UK) / Library & Learning Resource Provision for Franchised and Other Collaborative Courses
"Quality Assurance in Distance Education" (Conference held in 2000)

Statistics

Distance Learning Section of ACRL / Statistics Committee
IPEDS data
National Center for Education Statistics
Uniform Statistics Collection Form / proposed by DLS Section of ACRL

Virtual Libraries

CIC Virtual Electronic Library
eBrary
Florida Distance Learning Library Initiative
GALILEO (Georgia Library Learning OnLine)
Illinois Digital Academic Library Initiative
Jones Global e-Library
Kentucky Virtual Library
NetLibrary
OhioLINK
Questia
University of South Florida Virtual Library

Webpage Help

Accessible Web Page Design
AnyBrowser.com (view your site as others see it)
Buckstead, Jonathan / Austin Community College:  Developing an Effective Off-Campus Library Services Webpage
CheckYourPage (determine accessibility to disabled and compliance with standards)
Library Web Manager’s Reference Center
Schnell, Eric:  Writing for the Web: a Primer for Librarians
Web Accessibility Initiative (help disabled individuals to access the web)
PoisonTooth LinkChecker
Yale University’s Web Style Guide

Websites for a variety of distance library support programs

Birkbeck College Library / UK
California State University / Chico
Canadian Distance Library Services Web Pages
Indiana Wesleyan University
Johns Hopkins University
Loyola University / Chicago
Murdoch University
State University of New York at Buffalo
University of Kentucky
University of Maine
University of North Dakota
University of South Florida Distance Learners Library Services
University of South Australia Library
University of Southern Queensland / Australia
Utah State University
Walden University
Western Kentucky University


Last update: 7/15/2002