University of West Georgia
Distance & Distributed Education

 

HELP

Configure Browser for Vista
Login Problems
Browser Problems
Browser Tune-Up
Error Messages
Course Problems
Other Problems
Microsoft Service Pack 2 (SP2)
Firewalls

 

Horizon Wimba Course Tools

Browser Tune Up

WebCT Vista Requirements

Downloads

Tutorials

Need Help?

E-mail:
distance@westga.edu

Call:
678-839-6248
M-F 8am-5pm
Fax: 678-839-0636

*After-hours- WebCT help:
http://help.view.usg.edu *
24 hrs/ day - 365 days a yr
Help for Faculty & Students


AOL Help
  1. You will not be able to access WebCT and WebCT Vista using the AOL browser. To access WebCT or WebCT Vista if you are an AOL user:


  2. AOL Version 9
  3. Click on the Settings icon. You will be presented with a list of options.
  4. Pop-up Controls - allows you to block or allow popup windows when you are using the AOL software to visit Web sites. WebCT uses popups for some features, such as quizzing. Your instructor may have also added other pupup links to their course materials. You can also access pop-up setting by entering AOL Keyword: Pop-up Controls.
  5. Internet (Web) Options - allows you to control other important browser settings. The settings box displayed is the same as the one for Internet Explorer with the exception of an AOL Browser Tab. From here you should make sure that the TopSpeed setting is set to Do Not Store Web Pages.
  6. Open a Private Chat by going to People >> Start Your Own Chat >> Private Chat >> enter any name for the chat >> Go Chat (This ensures AOL will believe you are active and will not time your session out, thereby disconnecting you).
  7. Minimize AOL.
  8. Open up Internet Explorer, Netscape, or another browser other than AOL.
  9. Follow the browser setup instructions for the browser you will be using.
  10. Continue the by following the browser tuneup directions for Internet Explorer , Netscape or Mozilla .
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University of West Georgia | Distance & Distributed Education