CPF Home at The University of West Georgia

Log On

Continuous Improvement

 Since 2003, the department of Campus Planning and Facilities (CP&F) has been proactive in their attempts to identify, analyze, and improve existing processes to achieve the strategic mission of the institution while attaining the goals and objectives of the Division of Business and Finance.

This has been accomplished using the following tools:

Our methodology in accomplishing this has primarily been through Business Process Redesign (BPR) but we have also used the criteria incorporated in the Malcolm Baldrige assessment and the Association of Physical Plant Administrators (APPA) Award of Excellence as a template for guidance.  Both criteria require definition and assessments in how our organization addresses the areas of Leadership; Strategic Planning; Customer and Market Focus; Measurement, Knowledge Management, and Analysis; Human Resources; Process Management; and Business Results.