The University of West Georgia complies with the Family Education Rights and Privacy Act, also known as FERPA, which prohibits the release of educational records without student permission. FERPA states that the university, its agents, faculty, state, and administrations are not allowed to share educational information about any student with anyone (including parents and spouses) without the written authorization and consent of the student.
Walk-in Customer Service Confidentiality Policy:
Students who wish to know specific information (i.e., types of awards and/or dollar amounts, etc.) about their financial aid records are required to provide the Financial Aid Department Staff with their UWG ID Card. Information concerning a student's file will not be released to a parent, spouse or any other relative without the expressed or written consent of the student. You may, however, obtain specific information regarding your financial aid file by visiting BANWEB. We will accept other photo identification for new students who are in the process of applying to UWG and have not received their ID Card.
Telephone Customer Service Confidentiality Policy:
Only general information (i.e., forms required to complete your financial aid file, whether your file is complete or not) will be released via the telephone. Information concerning a student's file will not be released to a parent, spouse or any other relative without the express or written consent of the student. The student, however, may obtain specific information regarding their financial file by visiting BANWEB. Social Security numbers will not be accepted over the phone.