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Reporting Security Incidents

The following computer security incidents should be reported. If you are not certain a violation has occurred, err on the side of caution and report the incident anyway.

 

Successful and Attempted Computer Break-Ins

This would include hacking, probing, scanning, denial of service attacks, etc. Please forward a copy of relevant logs containing date, time, source IP address, destination IP address and port numbers. Also, please include the time zone your logs are time stamped. If you have any other pertinent information, please include that in your incident report.
 

Unauthorized Access to Computer Account

Change your password immediately to help prevent further unauthorized access to your computer account. Document changes which have been made to your account or by your account, and the names of people who knew the password to your account.  Also, please include the date/time of any changes made to or by your account and the suspected date/time of the initial compromise of your account.
 

Complaints about E-mail

This would include spam, virus-infected e-mails, harassing e-mails, etc. Please include the full headers for the e-mail you are reporting. In the case of virus-infected e-mails, please provide the name of the virus as identified by your anti-virus software. Threatening or harassing e-mails should also be reported to your local police department.
 

Incident Report Procedure

Report all incidents to the Information Security Office unless otherwise indicated.