Award

Description

Nomination Form

Exemplary Customer Service

This award recognizes a full-time ITS employee who demonstrates superior customer service skills in all interactions with internal and external customers.

This person is responsive, helpful, knowledgeable, courteous, and accessible.  They seek opportunities for professional growth (enhancement of job knowledge and skills). They have exemplary problem solving skills and good communication skills. In addition, they receive commendations from customers.

Target Recipient: ITS Staff

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Technology Specialization "Wizard"

This award recognizes a full time ITS employee whose master knowledge is essential to the team’s success. They readily share their knowledge with others and mentor other staff members.  Wizards are viewed as “an expert” within ITS on a particular subject or technology. 

This person is widely known for his or her subject matter expertise and willingness to share. They have excelled in designing, developing, implementing and/or supporting specialized or complex information technology system/s. This person may also teach workshops or informal how-to sessions on their area of expertise.

Target Recipient: ITS Staff

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High Potentials Leadership

This award recognizes a full time ITS employee who seeks new areas of responsibility, strives to expand areas of collaboration across units, and takes initiative in leading tasks and projects.

This person is the one you can count on to take the lead of a complex tasks/project and get the job done. They are advocates for collaboration and team building, able to work across functional areas, building consensus. This person may present at workshops, meetings, and/or conferences. They are typically nominated by many people from different areas. They are active participants on campus committees outside of ITS and are recognized by their peers as possessing unique skills that lead to successful projects.

Target Recipient: ITS Staff

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Exemplary Customer Service

Student Worker

This award recognizes an ITS Student Assistant who demonstrates superior customer service.

This student is responsive, helpful, knowledgeable, courteous, and accessible.  They seek opportunities for professional growth (enhancement of job knowledge and skills). They have exemplary problem solving skills and good communication skills. In addition, they receive commendations from customers.

Target Recipient: ITS Student Worker

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Technology Innovation

This award is recognizes a university faculty or staff member outside of ITS who has demonstrated one or more of the following: IT innovation, Integration of IT in the Classroom, Exceptional Departmental or Unit IT Support, or possesses Exceptional Talents with Information Technology.

The recipient must possess two or more of these characteristics:

• Has integrated information technology in the classroom in a way that changes the way we teach and/or learn
• Has participated in the development of or demonstrated IT Innovation at the university
• Is the “go-to” person in a department or unit when IT help is needed
• Shares their knowledge and experiences by teaching workshops or informal how-to sessions on their area to other university employees

Target Recipient: University Faculty or Staff Member

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