Email Using IPhone
STEP 1: Pre-Configuration Check List
- Log into myuwg.westga.edu and confirm your login and password work
- If your login and password do not work, you will need to click on the “Lost Password” link below the log in and re-set your password (It is automated and you do this without calling the ITS helpdesk).
- If you performed step 2 above, confirm that your log in and password work accessing myUWG before moving forward to “Ready to set up iPhone”
STEP 2: Basic Information you will need
- Server Type: set to IMAP
- User Information: your myUWG email name (ie, jsmith) and password (confirm that you can log into myUWG).
- Incoming Server: imap.westga.edu, email password, Set SSL to ON and ensure the Port is 993, IMAP Prefix: mail
- Outgoing Server: my.westga.edu, myuwg password, Set SSL to ON, authentication: password checked, server port is 465
STEP 3: Ready to set up iPhone
- Open (settings) icon on the main iPhone menu
- Scroll down and select (mail)
- Under Accounts select (add)
- Scroll down and choose (other)
- Select (add)
- Type in your full name, UWG email address, current UWG email password, and something like “UWG” under description
When you see the Mail & Notes Icons…(turn “ON” Mail)
Enter this information when prompted:
Incoming Mail Server (IMAP)
- Name: Your full name (John Smith)
- Address: your full email address (ie, jsmith@westga.edu)
- Description: “UWG”
- Host Name: imap.westga.edu
- User Name: ie, jsmith (do not put @westga.edu)
- Password: your current email password (maybe different from your myuwg password)
Outgoing Mail Server (Primary Server)
- Host Name: my.westga.edu
- User name: ie, jsmith (do not put @westga.edu)
- Password: your current myuwg password (maybe different from your email password)
- Use SSL: set to ON
- Authentication: Password checked
- Server Port set to 465
When you back out one screen, make sure my.westga.edu is ON and checked as your primary SMTP Server
STEP 4: Confirm set up
Back out a few screens until you see the Account menu - Choose UWG
IMAP / Account: jsmith@westga.edu
Mail is set to ON
Choose your Account > jsmtih@westga.edu
IMAP Account Information
Name: Your full name
Address: your email address jsmith@westga.edu
Description: UWG
Incoming Mail Server
Host name: imap.westga.edu
User name: jsmith
Password: (dots that hide your email password)
Outgoing Mail Server: my.westga.edu (then select)
Primary Server should be: my.westga.edu and is ON (then select >)
Server: ON
Outgoing Mail Server
Host name: my.westga.edu
User name: jsmith
Password: (dots that hide your myuwg password)
Use SSL: ON
Authenication: Password
Server Port: 465
(go back two screens, hit cancel at the top left, then Account at top left)
Scroll down to Advanced and select >
Other than the below ”incoming settings”, leave everything alone, unless you want to make changes
- Use SSL: ON
- Authentication: Password
- IMAP Prefix: mail
- Server Port: 993
- S/MIME: OFF
Step 5: Testing
Hit the round HOME button at the bottom of your screen and choose the mail icon on the lower left
Choose your inbox (you should see your UWG email)
Send a test message to confirm it is working:
Choose the small box icon with a pencil on the lower left
Send a message to yourself or someone and confirm you received it on your desktop or another computer.
(You can back out a screen and check your outbox to make sure it was sent successfully)