Learning Support & Testing Home at The University of West Georgia

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Departmental Goals

  1. To continue to meet the needs of those students—both new and continuing—who have been admitted to the institution with learning support requirements and who deserve the services of an instructional and support staff well prepared to meet its commitments to teaching and advising.
  2. To continue to meet the needs of those students who by Board of Regents’ policy are required to (1) take the Regents’ Test and (2) enroll in the Regents’ Test skills classes if the test is not passed by providing them with instruction, often individualized, to help them pass the test and progress toward graduation.
  3. To provide physically and learning disabled students eligible for testing-related accommodations (such as extended time, a relatively distraction-free setting, the use of a reader and/or transcriber) an environment in which they can perform as best as they are able.
  4. To support the large scale testing needs of academic departments, the institution, online/distance learning students, and various other entities such as national testing companies which require the services of a testing office cognizant of the obligations to be met in terms of maintaining the integrity and security of the tests administered whether the tests be in a paper/pencil format or in a computer-based format.

Assessing Departmental Goals

  1. Learning Support students are tracked throughout their enrollment in the learning support program to be sure that they are making satisfactory progress toward completing their requirements.  This is accomplished through advising appointments, email blasts, and numerous memos and announcements which are reviewed in the learning support classes.  When necessary, learning support students receive more intensive advising regarding options which may better suit them than attendance at a four year university.  At the conclusion of each academic year, the number of learning support students who exited the program, are eligible to continue in the program, or have been suspended or dismissed from the program is determined.
  2. An active publicity campaign involving various groups (English Department, EXCEL Center, UWG 1101 instructors, etc.) as well as brochures, massive mailouts, and email blasts is in place to remind entering students of their Regents’ Test obligations.  Those unsuccessful in passing the test and required by BOR policy to enroll in skills classes receive classroom and individualized instruction focusing on identified areas of weakness.  Statistics are reported each semester regarding the number of persons required to test and the percentage of those who actually tested; the percentage of those testing who passed; the percentage of those in the RT skills classes who passed, and so forth.
  3. An initial “interview” is held with each student eligible for accommodated testing to review the documentation which establishes the accommodations to be made.  These students are asked at the conclusion of each testing session if the environment and other options made available to them were satisfactory.  Those problems reported over which the testing office has control are resolved to the best of the office’s ability.
  4. The success of the testing program in general is based on whether or not it meets its obligations to faculty, students, testing companies, and so forth.  When possible, tests administered on behalf of faculty are returned to the faculty member’s departmental mailbox that same day; in no case has the test not been returned within a 24 hour time frame.  Distance learning exams, eCore exams, and other tests needing to be sent off campus are mailed according to the testing agency’s stipulations (fax, US Postal Service, or courier such as FedEx or UPS) within one day after test completion.  Nationally standardized exams such as the SAT or ACT are returned according to the testing company’s instructions no later than the Monday following the Saturday administration.  Any concerns identified by faculty or any other testing entity are responded to promptly.