Ombuds staff operate informally, independent of the formal organizational structure of the University. Professional staff in the University Ombuds office are appointed by, and report to, the President of the University. They work to resolve concerns, complaints and questions about University policies, procedures and practices.
Ombuds may make recommendations for institutional change to the President (or other administrators). They may also provide feedback with regard to trends or issues. Finally, they also design and conduct training programs in conflict resolution and related areas.