How Can We Assist You?
Ombuds staff act in a neutral, impartial and confidential manner in assisting faculty, staff and students. They are trained in accordance with the standards and ethics of the International Ombudsman Association. They serve as advocates, not for any individual, but for fairness, equitable treatment and respect throughout the University community.
Ombuds listen carefully to visitors (faculty, staff and students) in confidence. They provide advice and options and information on University policies and procedures, make inquiries and, when appropriate, referrals to other University resources.
They facilitate communication between parties and may agree to be present in a meeting with you and another party. Or they may arrange for formal mediation when both parties agree. They have access to any other University office. They maintain the confidentiality of information received.