Welcome to the University Ombuds Office: This office has been created to help faculty, staff and students who have questions, concerns or complaints about University policies, procedures and practices and who may have problems or conflicts in the workplace. It provides a place to go where they can have an informal, confidential conversation with a person who is independent and neutral. Ombuds are not part of the University administration and have no agenda other than to promote conflict management and cooperation throughout the University. We do not serve as an advocate for any individual but rather for fair and equitable treatment. Our role is to listen to you and to ask clarifying questions so that together we can create options for you to consider as possible ways to address your problem. We will take no action without your permission. Anything you tell us will be kept in confidence and not shared with anyone else without your permission. The exceptions to the rule of confidentiality are situations in which there is a serious risk of physical harm to you or to others or when we are directed by court order or subpoena to provide information. Please be aware that email correspondence is subject to disclosure under Georgia's Open Records Act. Our conversation will be informal and will not serve as "notice" to the University. We may take notes, but those notes will be shredded upon closure of your case. No records are kept here other than general statistics that are not traceable to any individual.