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Residence Halls

• Arbor View Apts.
• Bowdon Hall
• Boykin Hall
• Downs Hall
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• Gunn Hall
• Strozier Complex
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• University Suites
• Watson Hall

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• Residential Peer Mentoring
• ResView, Channel 20

Phone and Cable Help Request Form

(Required information indicated in red.)

For issues with the form, please email reslife@westga.edu.

REQUESTOR INFORMATION:

Name:
Room Phone:	(i.e. 9-9999)
Other Phone:
Email Address:

HELPDESK ISSUE DETAILS:

Building:

Select Building Arbor View Apartments Bowdon Hall Boykin Hall Downs Hall Gunn Hall Strozier Hall Strozier Annex Tyus Hall University Suites University Suites Commons (Suite Center) Watson Hall Greek Village

Building Letter:	(i.e. A, B, or C)
Room Number:	(i.e. 391B)
Location:	Location of Issue Bedroom Livingroom RA Office RLC/RD Office Laundry Room Study Room (Specify Floor in Detail Box) Game Room Exercise Room Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Wing:
Room Number:	(i.e. 391B)
Location:	Location of Issue Room RA Office RLC/RD Office Lower Lobby Upper Lobby Study Room (Specify Floor in Detail Box) Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Wing:
Room Number:	(i.e. 391B)
Location:	Location of Issue Room RA Office RLC/RD Office Lower Lobby Study Room (Specify Floor in Detail Box) Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Wing:
Room Number:	(i.e. 391B)
Location:	Location of Issue Room RA Office RLC/RD Office Lower Lobby Upper Lobby Study Room (Specify Floor in Detail Box) Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Wing:
Room Number:	(i.e. 391B)
Location:	Location of Issue Room RA Office RLC/RD Office Lower Lobby Study Room (Specify Floor in Detail Box) Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Room Number:	(i.e. 391B)
Location:	Location of Issue Room RA Office RLC/RD Office Lower Lobby Upper Lobby Classroom Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Room Number:	(i.e. 391B)
Location:	Location of Issue Room Study Room (Specify Floor in Detail Box) Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Room Number:	(i.e. 391B)
Location:	Location of Issue Room RA Office Lobby Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Building Number:	(i.e. 1, 2, or 3)
Room Number:	(i.e. 391B)
Location:	Location of Issue Bedroom Study Room (Specify Floor in Detail Box) Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Location:

Location of Issue Lobby RA Office RLC/RD Office RLC/RD Apartment Multipurpose Room Game Room Exercise Room Conference Room Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Wing:
Room Number:	(i.e. 391B)
Location:	Location of Issue Room RA Office RLC/RD Office Lobby Classroom Study Room (Specify Floor in Detail Box) Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.

Building Letter:	Select Building Letter A Kappa Delta B Kappa Alpha C Pi Kappa Phi D Alpha Xi Delta E Alpha Tau Omega F Alpha Gam G Delta Chi H Tri Delta I Pi Kappa Alpha J Phi Mu K1 Tau Kappa Epsilon K2 Transfer L Transfer M1 Alpha Phi Alpha M2 Transfer N Transfer O Chi Omega P Kappa Sigma Q Community Bld R Residence Bld
Room Number:	(i.e. 391B)
Location:	Location of Issue Lobby RA Office RLC/RD Office RLC/RD Apartment Multipurpose Room Game Room Exercise Room Men's Bathroom Women's Bathroom Kitchen Conference Room Other (specify in detail box)

Issue: Select issue type Phone Cable Other not specified

Select short description - Phone There is no dial tone There is a fast busy signal There is constant static The lines seem crossed (hearing other people's conversations) The outlet is pushed back into the wall Other not listed (provide a detailed description below) Select short description - Cable Some/All channels are fuzzy Some/All channels are not showing Outlet is pushed back into the wall Other not listed (provide a detailed description below) Provide a detailed description below

Provide a DETAILED description of the issue, including exact location in the room, what exactly have been the issues, and what steps have been taken so far to troubleshoot the problem.