Residence Life Home at The University of West Georgia

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Help Request Center

Room/Building Maintenance Requests
Phone and Cable Issues
Laundry Maintenance Issues

Room/Building Maintenance Requests

 Use this form to submit general maintenance requests such as lights that are out, clogged sinks, stuck windows, etc. This form goes to the work information center and is reported to the Department of Facilities and Grounds who will send someone to resolve the issue.

NOTE: Students MUST submit a Maintenance Request form for pesticide issues, just as they do for all other maintenance requests.

Phone and Cable Issues

NOTE: This form is NOT to be used to submit computer-specific, Internet, or WebCT issues. You must call Student Information Technology Services (SITS) directly at 9-6587 for computer and Internet issues, or Distance and Distributed Education (DDEC) directly at 9-6248 for WebCT issues.

This form is used to submit issues regarding telephone or cable connection problems. This form goes to the ITS Helpdesk and they will contact you to help resolve the issue.

Laundry Maintenance Issues

This form is used to submit maintenance issues specific to with the laundry machines, such as a dryer not heating, washer locking up, etc. This form is submitted to the Office of Auxiliary Services. After reviewing your issue, they will contact you if they need more information, or provide you with information about obtaining a refund.