Harris Joins Richards College Board of Visitors

Wednesday, October 6, 2010

John Harris, former President and CEO of eTelecare Global Solutions, recently joined the University of West Georgia’s Richards College Board of Visitors.

John Harris, former President and CEO of eTelecare Global Solutions, recently joined the University of West Georgia’s Richards College Board of Visitors. The board assists the dean in advancing the Richards College through advocacy, advice, and strategic planning.

In 1971, Harris received his BBA from West Georgia. He received his MBA in 1973, also from West Georgia.

Harris “brings a wealth of worldwide business experience at the CEO level to the Richards College of Business Board of Visitors,” said Faye McIntyre, Dean and Sewell Chair of Private Enterprise.

“His counsel on strategies to advance the Richards College in the local, regional, and national business communities and affiliations to expand learning opportunities for students and faculty will greatly assist in the fulfillment of our mission to educate and prepare students for positions of responsibility in business and society,” McIntyre said.

The Richards College of Business has 1767 undergraduate students and 182 graduate students enrolled this semester. The School of Business was established in 1973. It was re-named the College of Business in 1996.

The Richards College of Business is named for Roy Richards Sr., the founder of Southwire. His family donated $1.5 million to the university in 1997, when the school was re-named.

The Richards College of Business academic business programs at both the graduate and undergraduate levels maintain the highest level of excellence, with accreditation by The Association to Advance Collegiate Schools of Business (AACSB).

This distinction is achieved by fewer than six percent of business schools worldwide. 

In addition, the Richards College Accounting Program has separate AACSB accreditation, a distinction achieved by fewer than three percent of business schools worldwide.

The Arizona-based eTelecare Global Solutions is a $300M private equity backed business process outsourcing company delivering technical support, sales and care services to the Fortune 1000 market. During his tenure the company doubled revenues, and expanded operations in the Philippines, Central America and South Africa while building an industry-leading management team. He also successfully led the company’s IPO, privatization and ultimate merger in 2009 that created a $1 billion BPO services company.

Harris has more than 30 years of experience in the outsourced business services and information technology industry, with senior executive roles spanning sales, marketing, strategy, business operations and mergers/acquisitions, as well as extensive international experience in Europe, the Middle East and Asia. Harris has been CEO of several private equity backed technology service companies. 

His primary focus has been to: develop new growth strategies; reposition the companies to better serve their target markets; build strong leadership teams; and create value for shareholders.

Harris spent 25 years with Electronic Data Systems (EDS). As a group vice president and corporate officer, he was responsible for leading EDS' communications industry business units that served the wireline, wireless, entertainment and publishing markets. Under Mr. Harris' leadership, the business grew from $65 million to approximately $1 billion serving clients in 22 countries and providing outsourcing, system integration, process management, consulting and call center services. 

Harris has held board positions with a number of public and private telecommunications and technology services companies. He has been a long-term member of Young Presidents’ Organization and World Presidents’ Organization. He resides in Scottsdale, Arizona.

For more information, contact Diane Homesley, Development and Alumni Services, at dhomesle@westga.edu or 678-839-5035.