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Division of Business and Finance Customer Service Nomination Form






 
Date:
Employee providing service:
Employee Department:
Nominator:
Nominator Phone Number:
Please Rate My Service
Customer Service Qualities

1
(Poor)

2

3
(Average)

4

5
(Excellent)

Accessible – The employee(s) servicing your request was easy to contact and approachable.

Respectful – The employee(s) servicing your request was polite, professional, and considerate.

Supportive – The employee(s) servicing your request provided the necessary assistance in helping to achieve the desired results.

Informed – The employee that completed your request demonstrated a thorough understanding of the issue and how to get it corrected.

Responsive – The time taken to respond to your request was within the promised parameters.

Additional Comments: