VPBF Home at The University of West Georgia

Log On

Customer Service Rating Card


Date:  
Name:  
Phone: 
Department providing service:  
Employee providing service:  
Please – Rate Our Service
 

Strongly
Agree

Agree

Undecided

Disagree

Strongly
Disagree

How appropriate was the information provided you regarding your request (knowledgeable).

The time taken to respond to your request was (responsiveness) within promised parameters.

Please rank your impressions regarding how courteous you found the person/staff responding to your need.

Please rank your impressions regarding how helpful the person(s) was in facilitating your request.

How do you rate the ease of which you were able to find an answer to your request (accessibility).

Additional Comments:

Please provide an explanation for any areas marked Disagree/Strongly Disagree.