BOOKS
Boyens, Jennifer & Yarn, Douglas H. (1998). Consortium on Negotiation and Conflict Resolution. (2nd ed.) Board of Regents of the University System of Georgia.
Forni, P.M. (2002).Choosing Civility. New York
Furlong, Gary T. (2005). The Conflict Resolution Toolbox. Canada: Furlong.
Inlow, Lin. (2004). Development and Implementation of Conflict Management Systems. University System of Georgia
Kestner, Prudence Bowman & Ray, Larry. (2002). The Conflict Resolution Training Program. Kestner and Ray.
Kestner, Prudence Bowman & Ray, Larry. (2002). The Consortium Resolution Training Program: Leader’s Manual. Kestner and Ray.
Lewis, Keami D. & Withers, Bill. (1993). The Conflict and Communication Activity Book. (Rev. ed.). Paul B. Penderson and Allan Ivey.
Orey, Maureen & Prisk, Jenni. (2004). Communication Skills Training. (3rd ed.) American Society for Training & Development.
Russell, Lou. (2003). Leadership Training. American Society for Training and Development.
Tamblyn, Doni & Weiss, Sharyn. (2000). The Big Book of Humorous Training Games. The McGraw-Hill Companies, Inc.
Withers, Bill. (2002). The Conflict Management Skills Workshop. New York: Withers.
DVDs
The Consortium on Negotiation and Conflict Resolution. (2004). Academic Honesty Facilitated Discussion Model. University of Georgia and The Consortium on Negotiation and Conflict Resolution.
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