•Always expressed in
terms that are related to hierarchy:relationships with administrators, relationships between
•Present in all
portions of survey
•Less strong in staff
survey than in faculty survey, but still present
A lot of positive
things expressed in horizontal relationships; vertical ones more
problematic.Our experiences have been
that many requests for mediation come to us in part because of a problem in
policy and procedure interpretation.
This was even an
issue for people who wanted to take the survey.It took a GREAT deal of convincing to get
the response rates we did for both the faculty and staff surveys.