Conflict Resolution (Staff)
•68.2 % indicated an awareness of conflict resolution policies
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•Factors preventing the use of alternative dispute resolution:
•36.2% indicated that confidentiality issues would prevent them from utilizing ADR
•34.9% indicated that power disparities would prevent them from utilizing ADR
Awareness of policies was better in this section, but open-ended comments still indicated that many would not use the policies based on confidentiality and power disparity issues.  44.1% indicated that they had experienced some form of conflict that was not resolved in way that was satisfactory.  37.2% indicated that they were unsure if reporting conflicts was encouraged.