Open-Ended Questions for Distance Student Telephone Survey

February 2004

How could advisement have been improved? (Asked only when students said that advisement services needed improvement)

-The process was mediocre at best. (This person received advisement in person)..

-Should seem more caring.

 

How could the registration process be improved? (Asked only when students said that advisement services needed improvement)

-Override requires coming to campus.

-Registration should shut down at midnight.

-It's hard to maneuver through BanWeb.


 

 

Can you please explain why you think you learn less in a distance course than in a traditional course?(Asked only when students said that they learned less in a distance course)

-It was easier to forget and get behind.

-I learn better when I can hear it.

-There were times when things didn't work and chat rooms went too fast. Some people didn't know how to use the software.

-I didn't like WebCT and bad instructors.

 

Can you please explain why you think you learn more in a distance course? (Asked only when students said they learned more in a distance course)

-Easier to keep up with class info

-It is helpful to be able to get the information quickly.

-It's hard for me to pay attendtion to in-class lectures. I learn better and more online, where I can review the information.

-Forces you to do it yourself.

-I could choose my own times for learning.

-There are many more resources available in an online class.

-You can easily see what others are doing and learn with each other.

-But it takes more initiative.

-WebCT lets professors jum into small groups and chats.

-More responsibility is on the student.

-I learn a whole lot more online.

Please explain why you feel the level of interaction in distance courses is less than in a traditional course.(Asked only when students said that level of interaction is less in distance course)

-It's not as hands on.

-It's more independent learning.
 

 

Please explain why you feel the level of interaction in distance courses is higher than in a traditional course.(Asked only when students said that level of interaction is more in distance course)

-Being online helps a lot.

-It's really a different type of communication. There's more, but it's not quite as personal.

-Bulletin board, chat room tools lead to increased interaction.
 

 

Can you think of any other ways in which our distance courses, programs, and services for distance students could be improved at UWG?(Asked to all survey participants.)

-I wish there were more classes in major offered. I live far away.

-Mandatory WebCT orientation and for other online resources.

-DVDs or disks would be helpful.

-Keep server from going down.

-Offer more online classes.

-Online courses should have more seats. Why only 25?

-Course requirements should be more detailed.

-More clear orientation/ explanation (This student received orientation from instructor)

-Services are fine now.

-No, it was really fine for me.

-I like the way WebCT works; not much to improve on.

-Most of my concerns were instructor specific, and had nothing to do with distance learning.

-I really like the combination of in-class and distance.

-WebCT is not very user friendly. Poor navigation.

-Instructor wasn't familiar with what was needed for Horizon Live and technical people didn't return answers in a timely manner. Professor didn't use WebCT effectively.

-I've had good experiences with it.

-I prefer half on campus; half WebCT classes.

-Increase the amount of WebCT classes.

-I really had problems with the registration process; everything else was fine.

-Offer more courses.

-Have more courses online.

-Assignments in my class needed to be more clear.

-Increased use of Horizon Live; and more course offerings online.

-Add more online courses.

-Instructors in media have promised more online courses, but there's not enough.

-Support is wonderful, but some things, like requirements, are confusing at first.

-Offer more online courses. I was recruited by UWG for the media program with promise that a lot would be online but that is not the case.

-Some instructors do overkill on the amount of assignments in online courses.

-Professor was accessible, but BanWeb is not clear. Where do you go to pay online?