STATE UNIVERSITY OF WEST GEORGIA DISTANCE
LEARNING
My Records/Grades
These are the instructions.
My
professor says he/she has posted my grades under the
"My Record/Grades" icon, so why don't I see
my grade when I go to this location? (x)
22
|
Please ask professor to double-check to see if the column field
is "not hidden" and that the grades have been "released".
If this has been done and you still cannot view your grades, proceed
with troubleshooting...
(22) |
1
|
Are you using Netscape 4.0 or higher?
If not, upgrade to Netscape 4.0 or higher; Netscape 6.0 is problematic,
however, on some systems.
If you are a Macintosh computer user using Explorer 4.0, you will need
to upgrade as well.
(1) |
|
Are you using AOL's browser?
If so, AOL's version of Explorer is NOT always compatible with WebCT; specifically AOL 5.0 may create problems.
Solution #1: Install Netscape (either from CD or download from www.netscape.com BUT know that AOL will not allow you to download a file larger than 12.4 MB).
Solution #2: Use the Netscape Browser instead of AOL's Browser. Here's how:
Dial up the AOL service. Do not minimize AOL (you will need to be able to see the Idle Timer messager if it appears & click on the "Yes" button to prevent timing-out). Create a "PRIVATE" chat room and leave the room "open" before going out to use alternate browser. Run and use Navigator (or IE) when you want to access WebCT and also to get full benefit from other web applications.
Here is another hopefully helpful resource: http://webmaster.info.aol.com/
(2)
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