WebCT Support at UWG

WebCT is jointly supported by Distance & Distributed Education Center & Information Technology Services. Staff from both organizations are available to assist UWG faculty, staff and students in using WebCT. 

Need help? 

1. The WebCT Vital Information Page provides basic directions, links to tutorials, and an online orientation.

2. The WebCT Student Tutorial helps users learn.

3. Try troubleshooting using our WebCT Troubleshooting Guide or answers to frequently asked questions are available,

4. For students that need help using WebCT, try visiting our Student Help Index.

Still need help? 

E-mail WebCT support for help, distance@westga.edu

M-F 8am-5pm help by phone:
Call the UWG DE Helpline @ 678-839-6248 

*After-hours help by phone:
Toll Free Number: 1-877-855-3238 *
Service hours: 

    Monday-Friday 9:00AM-9:00PM EST 
    Saturday & Sunday 12:00PM-10:00PM EST 

*Make sure you mention that your course is hosted on the University of West Georgia's WebCT Server at

WebCT faculty at UWG are encouraged to subscribe to the listserv webct@westga.edu.  The UWG WebCT Faculty Manual provides easy how-to's, tutorials, and other valuable  information.  An extensive series of workshops , as well as one-on-one assistance, is available to assist those developing WebCT courses. 

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