If you cannot log in to your eCore course or are having technical difficulties you MUST contact the Online Support Center (OSC).
Be sure to identify yourself as an eCore student. You should report any technical problem to the OSC that you encounter throughout the semester. Live support is available 24 hours a day 365 days a year.

If your problem is not resolved in a timely manner, contact a UWG eCore Advisor, Cheryl Coppolella at cherylc@westga.edu or Stacey Rowland at srowland@westga.edu or the UWG Distance Learning Helpline at 678-839-6248

Students cannot logon to their eCore courses until the official first-day of class.

Note that it may take up to 48 hours after you ADD a course during drop/add, before you will receive an e-mail containing your username and password. By default, this letter is sent to your student myUWG e-mail account at http://myuwg.westga.edu

If you do not receive this letter, please contact Cheryl Coppolella at cherylc@westga.edu or Stacey Rowland at srowland@westga.edu.

If you are having technical difficulties with your eCore class, please contact Online Support Center. Help is available 24 hours a day, 365 days a year.



Other Contacts

UWG eCore Advisors:

Cheryl Coppolella
Email: cherylc@westga.edu
Phone: 678-839-5437

Stacey Rowland
Email: srowland@westga.edu
Phone: 678-839-0632

UWG Distance Education Helpline
Email: distance@westga.edu
Phone: 678-839-6248


UWG eCore Advisement Center
Honors College & Special Programs
Carrollton, GA 30118

Answers to many of your questions may be found here at our FAQ page.



UWG Distance Education Helpline
Email: distance@westga.edu
Phone: 678-839-6248
Website: http://www.westga.edu/~distance