If you cannot log in to your eCore course or are having technical difficulties you MUST contact the Online Support Center (OSC).
Be sure to identify yourself as an eCore student. You should report any technical problem to the OSC that you encounter throughout the semester. Live support is available 24 hours a day 365 days a year.

If your problem is not resolved in a timely manner, contact your UWG eCore Advisor at ecoreadvisor@westga.edu, or the eCore Helpline at 678-839-5300.

Students cannot logon to their eCore courses until the official first-day of class.

Please Note: If you added a course during late registration or drop/add, it will be 24 to 48 hours before you have access to your eCore class. You will receive a letter within 48 hours through your MyUWG email account notifying you when you have access. If you do not receive this email, please contact the eCore Advisor at ecoreadvisor@westga.edu or 678-839-5300, to obtain a letter.

How Do I Log In? Click here.

If you are having technical difficulties with your eCore class, please contact Online Support Center. Help is available 24 hours a day, 365 days a year.



Other Contacts

eCore Advisors:

Julili Fowler (Students A-L)
UWG eCore Advisor
Email: jfowler@westga.edu
Phone:770-254-7435

Dawn Senfeld (Students M-Z)
UWG eCore Advisor
Email: dsenfeld@westga.edu
Phone: 678-839-5489

eCore Helpline
Email: ecore@westga.edu
Phone: 678-839-5300

Stacey Rowland
eCore Student Success Manager
Email: srowland@westga.edu
Phone: 678-839-0632

Online Support Center (OSC)
Technical Help for a Course
Phone: 1-866-588-5293
Website: http://help8.view.usg.edu

Answers to many of your questions may be found here at our FAQ page.