Appendix O
Complaints by Distance Learning Students
Students who are enrolled only in distance learning courses should follow the same general procedures for complaints and concerns as students who attend classes on campus. However, for any process that requires that a student appear in person, the university may make other arrangements. For processes that cannot be completed via telephone, e-mail, or written correspondence, the university may set up a two-way videoconference site in place of a meeting on the UWG campus.