| Department Goal | University/Department Mission | Bread & Butter Goal |
| Maintain the campus IT infrastructure ensuring the reliability and security of electronic resources. | A stable IT infrastructure provides the means for offering quality teaching research and public service. | 9,10 |
| Develop an IT staff capable of delivering superior services to the campus | Information Technology Services is a service organization consisting of highly skilled and motivated computing and telecommunications specialists with expertise spanning a broad range of current technology. | 6,9 |
| Support the technology needed to conduct the administrative functions of the university | Efficient and effective business processes improve the quality of student life. | 9 |
| Provide efficient helpdesk services | Adequate technical support is a key to fostering the use of technology across the curriculum. | 9 |
| Enhance the student experience by providing the technology resources necessary for insuring technically competent graduates. | Supports student services, which increase opportunities for academic success and personal development and enhance the quality of student life. | 5 |
| Explore emerging technologies | New technologies offer opportunities to enhance educational excellence. For example, New methods of communication allow for one on one dialog resulting in a more personal environment. | 9 |