The Telecommunications section of ITS is responsible for functions related
to UWG's telephone system and telecommunication services,
UWG contracts with Bellsouth to maintain the on-campus PBX which is a Nortel Communications Server 1000M telephone system capable of supporting analog, Nortel digital and Voice Over IP (VOIP) phone instruments. UWG contracts with ITC/Deltacom through Synchronet for our communication lines (PRIs) to the public Station Telephone Network (PSTN). UWG ITS also serves
as
the liaison entity with the Georgia Technology Authority (GTA). Services offered include
processing requests for new voice lines, new telephone equipment,
relocations of existing lines, pagers, calling cards, and also the
installation of voice mail. Other important responsibilities are:
maintenance of the Faculty/Staff online Telephone Directory, and training
faculty and staff on the use of features that the telecommunication system
provides to the campus. UWG ITS Telecomm does not directly support
cellular phones, but advice and assistance is offered on a limited basis. |
