UWG Phone System

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  M3902
University of West Georgia 3902 User Guide
Making a Call Voice Mail 678-839-5099
Station to Station Calls - Dial the user's 5-digit number or Extension 95099
Local Calls - 8 + (Area Code 404,678,770) + Number
Long Distance -  dial 8,1 + number
           NOTE: A Fast Busy Tone indicates a dialing error or restriction.  
Terms & Definitions    
Green key- Key for extension number, also referred to as line key: to activate lift handset, press the key itself, or press the Handsfree Key. DN means Directory Number; another term for line or extension.
Handsfree Key - Allows you to activate speaker at any time during a call: to initiate a handsfree call; press line key or handsfree key; to switch to handsfree during an active call, press handsfree key and hangup the handset.
Mute- Allows you to listen to caller without them hearing you. The Mute key flashes when active.
Volume Control Bar- Located at the bottom of the dial pad. Controls volume of handset, speaker, ringer, and handsfree.
Goodbye- Key used to disconnect from a call.
Hold- Key pressed to place a call on hold. Return to held call by pressing line/DN key.
Transfer- This key allows the user to Transfer a call to another telephone.
Message - This key provides Auto Dial to Voice Mail.  It also indicates a new messaage.
Options- Key used to make adjustments to your telephone. Use Navigation arrow keys and select key to go to the desired option. Use Done key to save changes.
Select- Key used to select an option that is shown on the display.
Done- Key used to save changes while using the Options Menu.
Navigation Keys - Allows you to scroll through menu and lists on display by using the up, down, right or left arrow of the Navigation key.

FEATURE PURPOSE   OPERATION   
TRANSFER To transfer a call to another user To activate  While on an active call, press Transfer and dial the number.  You may press Transfer at anytime to complete the transfer.  You may want to wait until the party answers to announce the call.  
CONFERENCE (CONF) To add other users to a call To activate While on an active call, press Conf and dial the number.  Wait for the party to answer, then press Conf again.  Repeat for additional parties (up to 6 including yourself), repeat.  
    Note: If the person you wish to add to the conference is unavailable, Press the Goodbye key. Press the line (DN) key with the flashing icon to return to the original call.  
CALL FORWARD To redirect your calls to another phone To activate Without lifting handset, press the Forward key.  Enter the number you want to forward all calls to.  Press Forward again to complete the operation.  
    To cancel Without lifting handset, press Forward.  
CALL WAITING (CWait) To answer a 2nd call. To use While on a call, a second call arrives at your phone.  You will hear a tone and the CWT key will begin to flash.  To answer the call place the current call on hold by pressing the HOLD button.  The press the CWT key.    
CALL PICKUP To answer a ringing telephone in your area To pickup When you hear another telephone ringing in your area, pickup your handset and dial *1 or just press the Pickup key if you have one on your telephone.  
    Note: If you get a FAST BUSY TONE, either someone else picked up the call or you are not in the same group with the ringing phone.  
CALL PARK To HOLD a call to be retrieved from another phone To park a call While on an active call, press the Transfer key.  Then press *2.  You will see the word Park in the display along with a 4-digit Park Code.  Make note of the Park Code.  Press the Transfer key to complete the operation.  
    To retrieve a parked call From any telephone set on the system, pickup the handset and dial the PARK CODE given when the call was parked.  
LAST NUMBER REDIAL To redial last number To use Press extension key (line key) twice or lift handset & press extension key.  
MESSAGE To reach Voice Mail To use Get dial tone, then press the Message key.