1. I used services offered by interlibrary loan...
   This semester for the first time
   This semester and during one or more previous semesters

2. The services I received were (check all that apply)
   Books
   Articles received electronically
   Assistance registering with or using ILLiad
   Assistance accessing online resources
   Other (please specify)
   

3. My evaluation of the quality of services received is:
   Excellent
   Very good
   Acceptable
   Poor
   

4. My evaluation of the convenience of ILLiad is:
   Excellent
   Very good
   Acceptable
   Poor
   
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