Frequently Asked Questions

General Information

• Where is the Library located on campus?
• I need driving directions to the Library.
• What are the Library hours?
• How can I find my way around the Library?
• Can I page someone in the Library?
• Where is the lost and found area in the Library?
• Does the Library have tax forms?

Borrowing (checking out) Materials

• Who can borrow books from the Library?
• What can I do if the book I need is checked out?
• How do I renew material I have checked out?
• What are the fine rates for overdue materials?
• How long can I check out materials?

Computer Access

• Does the Library have computers that can be used for research?
• What types of information can I get on the computers?
• Do I have to sign up to use a computer?
• Can I print from the Library computers?
• Is there a computer lab in the Library?
• Does the Library have computers with word processing capabilities for me to type my term paper?

Copy Machines

• Does the Library have copiers available?

Finding Research Materials

• How do I find books owned by Ingram Library?
• How can I find periodical (magazine, newspaper, and scholarly journal) articles?
• Does the Library offer any online tutorials about research?

GALILEO

• What is GALILEO?
• Can I access GALILEO from a remote site (home, apartment, etc.)?
• How do I get the GALILEO password?

LIBR1101

• What is LIBR1101?
• How can I find the LIBR1101 WebCT Orientation schedule?

Library Instruction Sessions

• What are library instruction sessions?
• What topics are covered in the sessions?
• Where is the schedule for the sessions?
• How do I register for a session?

General Information

• Where is the Library located on campus?
  For a map of the campus, go to UWG Map.

• I need driving directions to the Library.
  For driving directions, go to Driving Directions.

• What are the Library hours?
  Go to Library hours

• How can I find my way around the Library?
  A map of the main, second, and third floors of the Library is available at Library Map.

• Can I page someone in the Library?
  If there is an emergency thatnecessitates contacting someone in the Library, you should call PublicSafety (678) 839-6600.

• Where is the lost and found area in the Library?
  The Circulation Desk is the central repository for "Lost and Found" items in the Ingram Library. Items are retained here for one week, then forwarded to Public Safety.

• Does the Library have tax forms?
  The Library does not have paper tax forms. The forms are available electronically from Federal, Georgia, and other states income tax forms.

• Who can borrow books from the Library?
  The following may borrow materials from Ingram Library:
  • UWG students, faculty, and staff who present their current validated University photo ID
  • Joint Doctoral students enrolled in the UWG-UGA program who present their current validated University photo ID.
  • Members of the community who apply for a Guest Borrower Card at the Circulation Desk (must have a local address and telephone number and present a photo ID).
  • University System of Georgia students, faculty, and staff who present their photo ID cards
  • Patrons with ARCHE cards (must also present photo identification).

    Borrowing privileges may not be transferred to another borrower.

• What can I do if the book I need is checked out?
  If a desired item is checked out to another user, a recall can be initiated at the Circulation Desk. The person in possession of the item that is recalled will be guaranteed a loan period of 28 days (or less depending on its item type). Items needed for Reserves may be recalled at any time. When the recalled item is returned, the requester will be notified. Recalled items will be held at the Circulation Desk for seven days. Materials are not recalled for Guest Borrowers.

• How do I renew material I have checked out?
  Most items can be renewed twice provided no other user has requested it. Renewals may be made by either presenting the items at the Circulation Desk or online (see Renewing Materials Online for instructions). Renewals will not be granted if:
  1. the title has been recalled.
  2. the renewal limit has been exceeded; or
  3. there is a block on the borrower's record.

• What are the fine rates for overdue materials?
  For the fine rates, see Loan Periods and Fines on the Circulation home page.

• How long can I check out materials?
  For loan periods, see Loan Periods and Fines on the Circulation home page. For additional information on borrowing privileges, see the Circulation Department home page.

Information about Library Computers

• Does the Library have computers that can be used for research?
  Yes, the Library has several research computers available in the Reference Area on the main floor of the Library.

• What types of information can I get on the computers?
  The computers include numerous research databases that can be used to search for information in books, government documents, periodicals (magazine, newspaper and scholarly journal), and a variety of other information. The computers also include direct links to several internet search engines.

• Do I have to sign up to use a computer?
  No, you do not have to sign up to use the Library computers.

• Can I print from the Library computers?
  Yes, you can print from the Library computers. A copy card is required to print from the computers. The cost is 10 cents per page.

• Is there a computer lab in the Library?
  No, the library does not have a computer lab, but there are several computer labs on campus. For information on computer labs, see Lab Information.

• Does the Library have computers with word processing capabilities for me to type my term paper?
  No, the Library computers are set up for research and do not contain word processing programs. Various computer labs on campus have word processing available. For a list of the labs and the software available in them, go to Lab Information , and select the lab in which you are interested.

Copy Machines

• Does the Library have copiers available?
  Yes, the Library has copiers available for printing from paper originals or microform originals. The cost is 10 cents per page.

Finding Research Materials

• How do I find books owned by Ingram Library?
  To find books and other materials, such as government documents and videos, owned by Ingram Library, you should search the Library Catalog (GIL). For information on using the Library catalog, click on "Help" on the Library Catalog (GIL) homepage.

• How can I find periodical (magazine, newspaper, and scholarly journal) articles?
  You can access periodical databases by clicking on the Databases and GALILEO link from the Ingram Library homepage. You may also visit an academic library and use print periodical indexes to find periodical articles.

• Does the Library offer any online tutorials about research?
  Yes. You can link to Library Research Tutorial for ENGL1101, COMM1110, and General Information Topics to get step-by-step instructions on the research process. The University System of Georgia also provides an online tutorial, Online Library Learning Center that provides information on the research process.

GALILEO

• What is GALILEO?
  GALILEO is a virtual library developed through an intiative of the University System of Georgia. GALILEO stands for Georgia Library Learning Online. Through GALILEO, you have access to multiple information sources. For more information about GALILEO, go to GALILEO and click on About GALILEO.

• Can I access GALILEO from a remote site (home, apartment, etc.)?
  Yes, you can. Some of the databases are available to the public, but some databases require a password.

• How do I get the GALILEO password?
  For information on how to obtain the GALILEO password, go to Accessing Your Account and follow the directions listed there. Keep in mind, you must be enrolled as a student at UWG to obtain the GALILEO password. The GALILEO password changes each semester.

LIBR1101

• What is LIBR1101?
  For complete information about LIBR1101, Academic Research and the Library, go to LIBR1101.

• Where is the schedule of WebCT Orientation Sessions for LIBR1101?
  The schedule is available at LIBR1101 WebCT Orientation Schedule.

Library Instruction Sessions

• What are library instruction sessions?
  For information on the library instruction sessions, go to Library Instruction Sessions.

• What topics are covered in the sessions?
  The sessions include five different topics. The topics and descriptions of each topic are available at Library Instruction Policy.

• Where is the schedule for the sessions?
  The schedule for the entire semester is available at Library Instruction Sessions. The schedules are listed by month.

  How do I register for a session?
  You can register online for sessions. Go to Library Instruction Sessions and click on the month in which you are interested. Note: You will receive an email confirming that are registered for a session or sessions.