502 Instructional Support Services--Learning Resources Center, Information Technology Services, Library

These services are under the general supervision of the Vice President for Academic Affairs.

502.01 The Learning Resources Center

The Learning Resources Center, a division of Ingram Library, provides a variety of instructional technology, training in technology and production of instructional materials for faculty, staff and students.

The LRC, located in the Geography/Learning Resources building, works with the Colleges to provide classrooms with permanently placed audio/visual equipment.  A variety of additional equipment is also available for checkout for use in the classroom, office and to take to conferences.  This equipment includes slide projectors, overhead projectors, TV/VCRs, camcorders, LCD panels, tape recorders, 16mm film projectors and other specialized AV equipment.  The LRC offers training in use of the equipment.

 The LRC also offers a variety of computer graphics and photographic services including scanning of images for presentations and the Web, creating graphics for publications, photographing images to slides, and black and white developing and printing.  Traditional graphic services such as laminating, B&W transparencies and poster displays are also offered.  The only costs are for materials used in production.

502.02 Information Technology Services (Computer Center)

ITS is the central computing service of the university and provides the core IT functions and infrastructure design and support for the campus. ITS consists of five major areas; User Support Services (software development, help desk, application support), Technical Services (systems administration and hardware support), Networking (campus data network), Learning Resources Center (classroom AV support and training), and Telecommunications (voice).

Current central computing support includes but is not limited to the following:
 
Banner Student Information System
Campus Email
Campus Web server
WebCT distance education system
Faculty research system support for physics, geology, biology, among others. 
Applications for security, facilities management, One Card System, campus portal, statistics, printing, and file sharing.

 A wide variety of consulting services are available for technology requirements in the classroom, for business applications, and student support.

Information Technology Services manages an open microcomputer lab in the University Community Center (UCC).  All computers in the lab are networked, and software is available via network application servers.  In addition, ITS maintains two student support services entities; Resnet and SITS (Student Information Technology Services). Resnet provides in room support for residential students and SITS provides walk-in and telephone, PC hardware and software, support for all students. 

The Ingram Library computer lab is located in the Library in room 208. It currently has twelve (12) 7100 power Macintosh computers and fifteen (15) Pentium level IBM compatible computers.  The lab is available for general student/faculty/staff use and is open the same operating hours as the library.  A variety of software packages are available on the computers in the lab, including word processing, spreadsheets, databases, programming languages, desktop publishing, computer aided design (CAD), and Internet access.

Other teaching computer labs are available and are operated by staff in the College of Business, the College of Arts and Sciences, and the College of Education.  A computer lab is also located at the Newnan Center.

502.03 The Library

The Library exists to support the curriculum of the University of West Georgia and, as much as  possible, the research needs of faculty.  Accordingly, library services and privileges accorded to faculty generally exceed and take precedence over those of other users.  Faculty members are encouraged to make appropriate use of the library’s collections and services, including participation in the selection of materials for the library’s collections.  Requests for materials to support courses and/or research in a particular discipline should be submitted in accordance with Departmental/College procedures.  Purchase request forms are available on the Library’s web page.  Recently published books are received weekly on approval, and are shelved in the Acquisitions Department for preview and recommendation by the faculty.  Information about the library’s collection policies is available from the Liaison Librarian assigned to your department, the Acquisitions Librarian, or from the library’s web page.

The library strongly encourages teaching faculty to ensure that their students learn how to use the library’s resources effectively.  To that end, the library offers several sections of a credit course each semester and invites faculty to schedule other library instruction sessions for specific classes as needed.  Freshman and Sophomore level classes are instructed by the librarians in the Instructional Services Division; upper-level and graduate courses are handled by the Liaison Librarian assigned to your department.  For further information, contact the Division of Instructional Services.

Circulating library materials can generally be checked out by faculty and emeriti faculty with their University ID cards for the duration of the academic year.  The library also has a number of faculty study carrels; these secured rooms are available and can be assigned to the faculty for research and study for a 365 day period.

Faculty, staff and students who need materials not owned by the library may request the needed items though Inter-library Loan.  Forms for requesting this service are available on the library’s Web page.

Professors may sometimes wish to place materials, including their own personal copies, on reserve for their students’ use.  Required readings should be put on reserve in order to ensure equitable access.  It is recommended that lists be submitted well before the beginning of the academic term in which they are needed, although they may be submitted any time during an academic term.  Regardless of when submitted, an appropriate amount of time should be anticipated for gathering and processing materials.  Titles from reading lists and recommended supplemental readings should remain in the open stacks unless they are personal copies, in which case it is advisable, for security and convenience, to put these on reserve also.  The library may limit the amount of material placed on reserve for a class.  In all cases, copyright regulations must be observed.  Reserve services are handled through the Circulation Department; Reserve Request forms and complete policies are available on the library’s Web page.

Former UWG faculty and staff: Emeriti and retired faculty and retired staff have extensive library privileges; however, some services may be unavailable to them, such as dial-in GALILEO access and any services requiring an account number.  A retired faculty member who is engaged in a scholarly research project may be granted a longer loan period upon application to the Library Director.  Faculty and staff who resign may apply for Guest Borrower status.

All library services and privileges are outlined in policies and procedures available on the library’s Web page.