Description

This course provides a foundation in effective case management skills for work in human services serving a variety of population groups. It covers communication techniques, interviewing strategies, intake and assessment processes, data collection methods, documentation, making appropriate referrals, service coordination, and termination. This course also examines ethical principles of diversity issues directly related to effective case management.

Requisites

Prerequisites: CRIM 1100

Course Hours

Lecture Hours: 3.00 Lab Hours: 0Total Hours: 3.00

Semesters

Fall 2026 Semester
Course Title Instructor Campus Section Syllabus
Case Management Rita Davis Distance E01 external Syllabus via Concourse External Resource
Spring 2026 Semester
Course Title Instructor Campus Section Syllabus
Case Management Rita Davis Carrollton 01 external Syllabus via Concourse External Resource