POLS-4002 Case Management

Department of Civic Engagement and Public Service University College

Description

This course provides a foundation in effective case management skills for work in human services serving a variety of population groups. It covers communication techniques, interviewing strategies, intake and assessment processes, data collection methods, documentation, making appropriate referrals, service coordination, and termination. This course also examines ethical principles of diversity issues directly related to effective case management.

Requisites

Prerequisites: CRIM 1100 or POLS 1101

Course Hours

Lecture Hours: 3.00 Lab Hours: 0Total Hours: 3.00