What is a security key?

A security key plugs into your USB port and when tapped or when the button is pressed sends a signed response back to OneLogin to validate your login. OneLogin uses the U2F and WebAuthn authentication standards to interact with your security keys, but UWG ITS does not provide technical support for these devices. We only recommend them for people who are capable of setting them up and maintaining them without technical support. When you connect the U2F device and touch a button, a code is generated and automatically entered as your second authentication factor.

Can I get a security key on campus?

Security tokens are available in the UWG Bookstore.

Contact Support

If you are continuing to have issues that you cannot resolve, please use one of the following services:

ITS ServiceDesk

Services Provided: Password reset, one time passcode (OTP) generation.
Cobb Hall 202
678-839-6587
M-Th 7:30am - 8:00pm
Fr 7:30am - 5:00pm