FAQs - Frequently Asked Questions
The following list of questions is designed to provide you with the answers to frequently asked questions about the Library. If you have another question, you may be able to submit it electronically to ASKAL (Ask a Librarian) or you may need to visit the library. Of course, you can also call us at (678) 839-6495.
- General Info
- Borrowing Materials
- Finding Materials
- Instruction Sessions
Where is the library located on campus?
How do I get to the library and where should I park?
What are the library hours?
What is the policy for Service Animals?
Where is the library's lost and found?
The front desk has a "Lost and Found" for items found in Ingram Library. Unclaimed items are forwarded to Public Safety routinely.
How do I donate books to Ingram Library?
Our "Gifts and Donations" policy is outlined on our Policies page under the "Circulation" tab.
Does the Library have tax forms?
Who can borrow books from the library?
How long can I check out materials?
Loan Periods are located on our policies page under the "Circulation" tab.
What can I do if the book I need is checked out?
How do I renew materials?
The process for renewing materials is on our Borrowing Materials page, in the "Renewing Materials Online" section.
What are the fine rates for overdue materials?
Fine rates are located in our Circulation Policies.
What equipment does the library have?
- Desktop Computers (PC and Mac)
- Laptops (UWG students only - in library use)
- Scanners (UWG students only - in library use)
- Headphones (in library use)
- Copiers - $0.07 with Wolfbucks card, $0.10 with cash per page
- Printers - (pay with Wolfbucks only) - $0.08 per page
- Wolfbucks station
- Microform readers
- See Library Lab for a list of current software offered.
Can visitors use computers?
Visitors can obtain a guest login from the front desk.
Can visitors connect to wireless?
Visitors cannot use wireless internet on campus.
How do I find books owned by Ingram Library?
This video shows you how to search for books and other materials that Ingram Library owns.
What is GALILEO?
Click here to learn more about GALILEO.
How can I access GALILEO from off campus? (only available to current UWG students, faculty, and staff)
Where is a good place to start my research?