Description

This undergraduate course is an introduction to the basic communication and group management skills required of effective human service workers, and the legal and ethical considerations that accompany human services work. Students will learn strategies for active listening, effective communication, understanding and managing group dynamics, and identifying and responding to legal and ethical issues in the workplace.

Lecture Hours: 3.00 Lab Hours: 0Total Hours: 3.00

Semesters

  • Fall 2016