The Office of the University Ombuds has been established to provide an accessible, informal channel of communication to facilitate non-adversarial means of dispute resolution and to promote conflict management and cooperation throughout the University community. The office will work to resolve concerns, complaints and questions about University policies, procedures and practices in a neutral, impartial and confidential manner.
In their dealings with visitors (i.e.: faculty, staff and students), Ombuds staff
will act with integrity and will advocate, not for any individual, but for fairness,
equitable treatment, and respect throughout the University community. Ombuds staff
shall be properly trained and will adhere to the Code of Ethics and Standard Operating
Practices of the International Ombudsman Association. They shall also serve as sensors
and resource persons in identifying systemic institutional problems.