Assessment is a systematic study designed to collect data to identify and implement modifications in service delivery aimed at improving effectiveness, efficiency, quality, and customer satisfaction.
There are two broad categories of assessment;
1.) Academic Programs
2.) Administrative Support Services
Academic Programs, as defined by the University System of Georgia Degrees and Majors Authorized (DMA), are responsible for assessing program level student learning and operational outcomes.
Student performance indicators are established within curriculum structures by specifying student learning and achievement, outcomes, and the steps to achieve them. A Curriculum and Assessment Map depicting how a program imparts learning outcomes to its students facilitates this effort and is also required as part of the assessment.
Support services are provided by every business and educational unit throughout the Institution. Guided by unit mission statements, each organizational unit assesses the degree to which it is fulfilling its function. Administrative directives dictated to units periodically, are also incorporated into existing assessment activities and documents.
An Assessment Liaison is a University staff or faculty member designated by the department or unit to coordinate and serve as the main point-of-contact for all assessment activities.
All academic programs and administrative units must designate an Assessment Liaison to serve as the coordinator and primary point-of-contact for all assessment activities for the unit/department.
a. All units must complete the official Assessment Liaison Assignment form (ASSESSMENT-01), and submit to the Director of Assessment when a new unit or program is formed, or when there is a change in the designee.
b. The Director of Assessment will maintain a complete list of all Assessment Liaisons for the institution.