Assessment is a systematic study designed to collect data to identify and implement modifications in service delivery aimed at improving effectiveness, efficiency, quality, and customer satisfaction.
There are two broad categories of assessment;
1.) Academic Programs
2.) Administrative Support Services
An Assessment Liaison is a University staff or faculty member designated by the department or unit to coordinate and serve as the main point-of-contact for all assessment activities.
All academic programs and administrative units must designate an Assessment Liaison to serve as the coordinator and primary point-of-contact for all assessment activities for the unit/department.
a. All units must complete the official Assessment Liaison Assignment form (ASSESSMENT-01), and submit to the Director of Assessment when a new unit or program is formed, or when there is a change in the designee.
b. The Director of Assessment will maintain a complete list of all Assessment Liaisons for the institution.