Campus Mail Procedures

If you're planning to receive mail or packages on campus, you'll need to request a virtual mailbox. Just complete this form and Mail Services will assign you a unique mailbox number within 48–72 hours. You'll get an email with your number and instructions on how to address your mail. No physical keys are needed.

Once assigned, your virtual mailbox number is yours for your entire time at UWG. To be eligible, you must be a current UWG student with a valid UWG ID.

If you have trouble with the form, feel free to stop by the Mail Services office in the Print Services building (behind East Commons).

Mailing Address Format:

Your Name
111 Back Campus Drive
Apt #12345 (Your 5 digit mailbox number)
Carrollton GA 30118

You can also send mail for free to other UWG students (just include their name and mailbox number) or faculty (name and department) through interoffice mail.

Services Offered:
UWG Mail Services is a USPS Contract Postal Unit, offering many standard services including express, certified, registered, and insured mail. Stamps are available for purchase.

Summer Hours (May 19 – August 10):
Monday–Friday, 8:00 a.m. – 5:00 p.m.
Mail is picked up daily by USPS at 3:30 p.m.

Sending Mail On Campus
Students can send mail for free to any UWG student or department using our campus mail system. Just include:

• Name and Virtual Mailbox Number (for students)
• Name and Department (for faculty or staff)

Off-Campus Mailing Services
The following USPS services are available at UWG Mail Services:

• Priority Mail
• Express Mail
• 1st Class Mail International
• Priority Mail International
• Express Mail International
• Registered Mail
• Certified Mail
• Insured Mail
• Stamps

We also provide free Priority and Express Mail envelopes and boxes.

On-Campus Mail

• No mail authorization required.
• Must include the recipient’s name and department or name and Virtual Mailbox number.

Outgoing Off-Campus Mail

• Requires a mail authorization slip fully completed with:
  • Department name
  • Account number
  • Authorized signature
• If your department needs a receipt for metering costs, submit two authorization slips and write “Receipt” at the top of one. This copy will be returned to you.

Mail Prep Guidelines

• Our machine seals envelopes, but:
  • All flaps must face the same direction (all up or all down).
  • Overstuffed envelopes should be manually sealed for better results.
• For bi-fold or tri-fold pieces, apply tape on the top or bottom edge and the right side so they pass through the meter machine smoothly.
• All letters must face the same direction.
• Do not place anything in the top right corner of an envelope—this is where postage prints.
• Manila envelopes: Cover the metal clasp with tape.
• Never use staples to seal mail—they can damage other mail and pose safety risks.

International Mail

• Must be separated from domestic mail.
• Customs forms are required for international packages and large envelopes.
• The destination country must be on the bottom line, written in ALL CAPS.
• You may use domestic Express Mail envelopes for international express, but you must use the correct Express label.
• Always match labels to envelopes (e.g., don’t mix Priority labels with Express envelopes).

Supplies & Services Available at Mail Services

• Customs forms
• Insurance and certified mail forms
• Priority and Express envelopes and labels

Important Reminders

• The cut-off time for metering mail is 3:00 p.m.
• The Carrollton Post Office collects mail daily at 3:30 p.m.
• Bundle outgoing mail with rubber bands or paper clips and include the mail authorization slip.

The University of West Georgia has a bulk mail permit with the Carrollton Post Office. With this permit, the university can mail periodicals, first-class, non-profit, bulk, and business reply/postage due at discounted rates. Postage for these types of mail are charged to your office through the chargeback report.

For instructions and assistance with bulk mailing projects, please contact Eva Marchbanks at Print & Mail Services (678-830-6483) or emarchbanks@westga.edu.

Visit the USPS website for current USPS Metered Postage Rates.