UWG's Google Email Platform

UWG uses Google as it's official email platform.  Included is access to many of the popular Apps provided by Google including Calendar, Drive, YouTube, etc.  

Frequently Asked Questions

  • Will my email address change?

    No. Your email address will remain the same as it has always been. 

  • I don't know my Google Account password.  How do I get my password?

    Your Google Account password is the same as your UWG ID password.  Visit the Register Your UWG ID and Setup a Password page for more information.

  • Will I have access to Google Apps?

    Access to Google Apps such as Calendar, Drive, YouTube, etc. is included with your Google Account.  UWG reserves the right to turn on or off Google Apps as needed.

  • How much email storage will I have with Google Apps?

    Your Google Account will have 30GB of free storage across all the Google Apps. 

  • What is the maximum size email message I can send?

    You may send a message up to 25MB in size including any attachments; however, keep in mind that while you may send messages this size, some email systems may reject messages of this size.  UWG is not responsible for mail message size limits of other mail systems.

  • I've forgotten my UWG ID password.  How can I reset it?

    You can reset your UWG ID password by visiting https://selfservice.westga.edu and following the steps to reset your password (Note: you must have already registered your UWG ID and answered your security questions to utilize this feature).

  • What happens to my old mail in myUWG?

    All mail messages delivered to your student email address prior to 8am on June 18th, will remain on our campus mail servers.  You can access these messages by signing into myUWG and viewing the messages in the myUWG mail client.  These messages will be available until the end of fall semester 2013.  Students are responsible for saving any messages needed from the campus mail server before the end of fall semester 2013.

  • I already have a Gmail account.  Can I merge that account with my UWG Google account?

    No. Your University student email address is considered to be the official method of email communication for students and should not be merged with other Google accounts.

  • How will this move to Google affect my mobile devices?

    Most mobile devices including smartphones, tablets, etc. are already designed to support Gmail accounts out of the box.  Typically, you only have to know your email address and your password.  Be sure to follow the instructions for registering and setting your UWG ID password before attempting to setup any mobile device (Register Your UWG ID and Setup a Password).  For instructions on setting up a mobile device, please see the links above the FAQ section on this page.