1. Dial into the system.
  2. Press # when the system answers.
    Note: You may not need to go through these steps if you are dialing in from within your company, and if your telephone system offers voice messaging integration. In most cases, you will need only to enter your password.
  3. Enter your Mailbox number (5-digit ext.) 9xxxx.
  4. Enter your password. Default = "124578".

Note: You may not need to go through these steps if you are dialing in from within your company, and if your telephone system offers voice messaging integration. In most cases, you will need only to enter your password.

  1. Log into your mailbox.
  2. From the Main Menu, press 4.
  3. From the Personal Mailbox Options, press 9.
  4. Follow the voice instructions to modify your password.
  1. Log into your Mailbox.
  2. From the Main Menu, press 1.
  3. Select one of the following options:
    •  New (unread) messages, press 1.
    • Old (read) message, press 2.
    • All messages, press 9

During message playback:

  • Rewind message (5 sec), press 1.
  • Pause message (5 sec), press 2.
  • Fast Forward message (5 sec), press 3

Note: The keys entered here assumes that you're logged in and are currently in the main menu.

Keys for Main Menu Actions
ActionKeys
Change your Name4-3-3
Change your Extended Absence Greeting4-3-2
Change your Personal Mailbox Greeting4-3-1
Change your Password4-2-1-1

Note: The keys entered here assumes that you've listened to or are listening to a message.

Keys for Message Actions
ActionKey
Reply to Message8
Save Message9
Delete Message7

 

Telecom Request Form

Is this a Call Center environment?
Is a New Phone Number Needed?
Will the phone number be included on an ACD?
Is a New Phone Set Needed?