Student Technology
TechWest Student Information Technology Support
TechWest is the place where students may take their personal laptops, computers, or smart devices to be fixed. If parts are needed, students purchase parts and TechWest installs with no labor charge. View hours of operation and location. UWG TechWest Office is located on the first floor of Ingram Library. To contact, call 678-839-6587.
UWG Student Email Account
UWG uses OneLogin as our Single-Sign-On Portal to help you get quick, easy and secure access to all of your UWG web applications and resources. OneLogin provides a simple and seamless method for students, faculty, and staff to access online resources where a UWG user account is required for access. Once you have completed authentication, you will access Google Suite for your email account from the OneLogin dashboard. For more information, visit the OneLogin FAQs page.
Access on Campus
UWG requires students to have ready access to a computer. In order to provide this service to students, several computer labs have been set up and are available around campus. Open computer labs are located in the Library and other buildings. We now offer access to Virtual Labs that students can access from their own personal computer.
Free Software: Office 365
Got to the Office 365 site and follow the download instructions for the latest version plus future updates.
Wireless Network
Students at UWG can connect their PC, tablet, smartphone, and other wireless devices to the wireless network, "Welcome West" using the instructions provided by your device manufacturer. Once connected, your device will automatically launch your preferred internet browser and open the web authentication site. Click the Faculty/Staff/Student link and log in using your UWG ID and password. Click "Get a Key" and your access will be displayed and emailed to you. Connect your device to SecureWest. Enter the Access Key when prompted. This is the only key you will need to request during your time at UWG. For more information, visit our wireless page.
Anti-Virus Update
Student computers must have an active Anti-Virus installed on all personally owned devices and Automatic Updates turned on for all Operating Systems. If you have questions, please visit TechWest.
Recommended Personal Computer Specifications
| Components | PC | Mac |
|---|---|---|
| Operating System | Windows 10 v.1909 | OS 10.14 |
| Processor | Intel i3/i5-series Dual-Core CPU/AMD A6, A8 | Intel i3/i5-series Dual-Core CPU/AMD A6, A8 |
| RAM (Memory) | 16GB or more | 16GB or more |
| Graphics Card | Intel HD integrated graphics (no dedicated card) | Intel HD integrated graphics (no dedicated card) |
| Storage | 250GB or more (HDD or SSD) | 250GB or more (HDD or SSD) |
| Accessories | USB Flash Drive - 4GB or higher for saving and transporting homework files. | USB Flash Drive - 4GB or higher for saving and transporting homework files. |
| Wired Access | Cat 6 Ethernet Cable. Required for residents. Appropriate Ethernet Adapters (USB-C to Ethernet, Thunderbolt to Ethernet, USB to Ethernet, etc.) | Cat 6 Ethernet Cable. Required for residents. Appropriate Ethernet Adapters (USB-C to Ethernet, Thunderbolt to Ethernet, USB to Ethernet, etc.) |
| Wireless Access | 802.11 g/n/ac capable WiFi card | 802.11 g/n/ac capable WiFi card |
| Components | PC | Mac |
|---|---|---|
| Operating System | Windows 10 v.2004 or 20H2 | OS 10.15 or 11 |
| Processor | Intel i5/i7-series Quad-Core CPU/AMD A10, A12, Ryzen | Intel i5/i7-series Quad-Core CPU/AMD A10, A12, Ryzen |
| RAM (Memory) | 16GB or more | 16GB or more |
| Graphics Card | 2GB or more (dedicated GPU) | 2GB or more (dedicated GPU) |
| Storage | 250GB or more (SSD) | 250GB or more (SSD) |
| Accessories | USB 3.0 Flash Drive - 8GB or higher for saving and transporting homework files. | USB 3.0 Flash Drive - 8GB or higher for saving and transporting homework files. |
| Wired Access | Cat 6 Ethernet Cable. Required for residents. Appropriate Ethernet Adapters (USB-C to Ethernet, Thunderbolt to Ethernet, USB to Ethernet, etc.) | Cat 6 Ethernet Cable. Required for residents. Appropriate Ethernet Adapters (USB-C to Ethernet, Thunderbolt to Ethernet, USB to Ethernet, etc.) |
| Wireless Access | 802.11 g/n/ac capable WiFi card | 802.11 g/n/ac capable WiFi card |