ITS Helps UWG Get Connected


Two members of ITS assist a student at a table in the Ingram Library.

We are ready to support our students, faculty, and staff for Spring Semester 2018. 

ITS was on site at the Ingram Library the first week of classes to offer assistance to students, faculty, and staff with connecting to WelcomeWest and SecureWest, the new and improved campus Wi-Fi.




Mobile App Update Coming Soon

A tablet and smart phone displaying the main menu of the new mobile app.


Android devices went live last semester with a new look, new features, customizable dashboard, and integration with Banner and CourseDen. Users can log in with their UWG ID to manage classes, view grades, and more. It does not stop there as the GoWest mobile app is set to receive a significant update that will allow students to enroll for classes, view holds, and make payments all from their mobile device.

Look for the GoWest mobile app update for iOS and Android devices to release in the first quarter of this year. The GoWest mobile app is currently available on iTunes and the Play Store.

Accessibility Initiative


Four symbols related to accessibility.

In January of 2017 the United States Access Board made a final ruling for the Information and Communication Technology (ICT) Refresh of Section 508, an amendment to the Rehabilitation Act of 1973. Section 508 is a federal law which mandates electronic and information technology be developed or updated in such a way to be accessible for persons with disabilities. The ICT Refresh updates the Section 508 requirements to reflect current technology by setting accessibility standards for online content based on the Web Content Accessibility Guidelines (WCAG), a globally recognized standard for web content and information communication technology. Universities across the United States that receive federal funding must meet the requirements set out by Section 508 and the ICT Refresh.

The University of West Georgia is committed to academic excellence and to community engagement, both offline and online. To help meet these commitments ITS is proud to be partnering with UCM to ensure UWG’s web presence brings an enjoyable and accessible experience to everyone.

ITS and UCM are ramping up efforts to meet accessibility through updating our websites and applications. UCM is providing training to web page editors on how to meet accessibility guidelines. Review the training schedule and sign up for a session.

The Internet Can Be Dangerous

Kaspersky "K" IconBitdefender "B" Icon

ITS is changing the campus network security provider from Kaspersky to Bitdefender for more reliable virus and malware protection, in line with USG security initiatives. The transition is planned to begin next month. The rollout for lab and classroom computers will begin on February 5th, while faculty and staff computers will begin receiving the updates on February 26th. No action will be required of faculty and staff, as the software will automatically install through the campus network. The Kaspersky icon (left) will no longer appear on computers, and will be replaced by the Bitdefender icon (right).

Employee Spotlight

Project Management Office Members

The Project Management Office  
From left: Eric Cummings, Vedat Gunay, Dale Driver, Philip Hand  
Not pictured: Ben Aye-Addo, Angel Cobb, Brian Nichols

The Project Management Office (PMO) within ITS is responsible for implementing the campus IT Governance processes, successfully executing campus IT projects, and strategically partnering with the campus to ensure that IT systems support divisional, college, and departmental operations and goals. The PMO is made of the Business Integrations Team and the Project Management Team who work together to provide a full-cycle approach to assessing the IT environment, recommending changes through IT Governance, executing the changes through project management, and assessing the impact of changes to academic/operational processes and goals. Through the PMO, ITS seeks to become proactively engaged with the campus community to ensure that IT systems and services support the institution’s strategic plan.

Name: Dale Driver, Director of IT Project Management
Years of service:  22 Years

Name:  Angel Cobb, Business Systems Analyst
Years of service:  Began January 2018

Name:  Ben Aye-Addo, IT Project Manager
Years of service:  11 Years

Name:  Brian Nichols, Business Systems Analyst
Years of service:  Began February 2018

Name:  Eric Cummings, Business Systems Analyst
Years of service:  6 Years

Name:  Phillip Hand, Sr. Business Relationship Manager
Years of service:  3 Months

Name:  Vedat Gunay, IT Project Manager
Years of service:  33 Years