ITS Welcomes Back Faculty and Staff
We are ready to support our students, faculty, and staff for the 2017 Fall semester.
ITS was on site at the Ingram Library the first week of classes to assist with the
new campus wireless WelcomeWest and SecureWest. Hundreds of new and returning students,
faculty, and staff came to ITS to troubleshoot their connectivity issues with ease.
Simple. Fast. Secure.
WelcomeWest. Connect now to the new Wireless.
ITS has streamlined the way in which the wireless network is accessed.
Disaster Recovery at UWG
The University's data is extremely important and ITS works very hard to protect all aspects of this data from both inside and outside influences. One of the tools that is used to protect the integrity of the University's data is the Disaster Recovery/Business Continuity (DRBC) site in Bremen, GA. The DRBC is used to store the University's essential data in a way that is up-to-date and accessible were something to happen to the data center on the main campus (pictured).
Data that is created here on the main campus is electronically replicated and stored at the DRBC site in Bremen for emergency and disaster type situations. This allows for the University to have at their fingertips a full copy of all the data that has been created and stored in all the applications and databases here on campus.
If the situation should arise the goal is to be able to create, while not as robust or fast as our main data center, a working environment that will allow for the University to continue to function and provide all the critical services our students, faculty and staff need. To this end, the DRBC needs to replicate the infrastructure and electronic environment here on the main campus which means the same type of upkeep, installation, and maintenance of equipment and software as the main data center.
Accessibility Initiative is in Progress
Accessibility is a high priority issue for UWG. To ensure technology resources are available and accessible, an accessibility advisory group has been chartered with a mission to review the current level of compliance, including the campus web site, and apply standards such as the W3C Web Content Accessibility Guidelines and Section 508 of the Rehabilitation Act.This level of compliance is intended to allow all users to more easily use our technology resources.
The accessibility advisory group is being led by Ewa Zennerman in UCM. Members from ITS participating in the project include Kathy Kral, Denny Chasteen, Bob Chesser, and Andrew Nelson. The ITS Web Innovations Team has been working on accessibility compliance over the past two years with the WebForce project which included a new web site design, a new Content Management System (OU Campus CMS), and a complete re-organization of the way web content is managed and deployed across campus. The next phase of the project opens in September with a broader scope and collaboration with AMAC, an accessibility services and research center group that operates out of Georgia Tech. AMAC will be providing assistance with training, consulting, auditing, and remediation.
Self-Service Reporting for Banner
Report writers on campus are transitioning from labor-intensive Banner to Argos, a more efficient reporting system. Argos has defined 130 departments at UWG, and 29 of those departments have converted with a completion signoff. The Argos team has presented Self-Service Reporting to 70 departments across campus. There are 1,741 reporting jobs defined in the Banner system, and there are 963 corresponding Argos dashboards. The ITS Argos training team has been working closely with departments as they tranisiton from Banner reporting, and some of the the top campus supporters of Argos include:
- Academic Affairs - Provost Office
- Advising Center
- Center for Adult Learners and Veterans
- College of Education - Dean's Office
- Computer Science Department
- Human Resources
New Mobile App Coming Soon
The all new GoWest mobile app for iOS and Android devices is set to expand on its predecessor with new features, a new look, customizable dashboard, and convenient systems integration. Users will be able to log in with their UWG ID to access Banner and CourseDen features to manage their classes, view grades, and more. Students, faculty, staff, alumni, and guests will have their own dashboard views with content relevant to them. The mobile app will launch with many useful features with an update shortly after launch with expanded functionality including Financial Aid, Bursar, and Enrollment.
Look for the new GoWest mobile app update for iOS and Android devices with a tentative release on September 1st, 2017. Available in iTunes and the Play Store.