• My Accounts & Passwords

    Click on My Accounts & Passwords for instructions on accessing your library account which contains a list of your charged items, any fines or fees you may have, and the password for GALILEO and certain other library resources.

  • Borrowing Privileges

    Privileges

    People with the following designations may borrow materials from Ingram Library:

    • UWG students, faculty, and staff who present their current validated University photo ID or Driver's license with photo or passport

    • Emeritus, Retired Faculty and Retired Staff who have a current UWG ID card or apply for a Guest Borrower Card at the Circulation Desk

    • UWG Alumni who have applied for a Guest Borrower Card at the Circulation (must also provide proof of graduation from UWG in order to receive Alumni privileges)

    • Members of the community who apply for a Guest Borrower Card at the Circulation Desk (must have a local address and telephone number and present a photo ID).

    • University System of Georgia students, faculty, and staff who present their photo ID cards from their home institution

    • Patrons with ARCHE cards (must also present photo identification).

       

    Responsibilities

    Borrowers are responsible for all materials charged out on their card. Cards and borrowed materials should be kept in a secure location and never loaned to others. A lost card should be reported immediately to Public Safety and a replacement obtained from the ID office.

    STUDENTS, FACULTY AND STAFF: Most communications from the Library are sent to the user's official UWG email address (StudentName@my.westga.edu or EmployeeName@westga.edu); therefore, even if you usually use another email address, it is very important that you check your UWG email regularly. Failure to receive a notice does not release you from responsibility to respond to recalls promptly or pay any fines and fees you owe. The Library is not responsible for undelivered mail.

    It is the borrower's responsibility to maintain a current address (including email) with the Library. Changes of address (including email) should be reported immediately. Failure to receive notification does not relieve the borrower of the obligation to return materials when they are due. The Library is not responsible for undelivered mail.

    Borrowers are also responsible for the replacement costs of any library items returned in damaged condition.

    View All Circulation Policies

    For questions regarding the borrowing of materials you may call us at 678-839-6502.

  • Course Reserves

    Course Reserves are held behind the Circulation desk at the library. If your professor has assigned an item that has been placed in Course Reserves, you will need to visit us at the front desk to check the item out. Please have the name of your professor, the course subject (ENGL, PSYC, etc.), and the title of the item you are looking for. All of this information can most likely be found in your syllabus.

  • Resource Sharing

    Resource Sharing is a free service for borrowing materials that are not owned by Ingram Library. 

  • Loan Periods & Fines

    The Library Policies Page contains information on loan periods and fines for our various borrower groups.

  • Recalls

    What is a Recall?

    A RECALL is a request for a book or item that is presently checked out to another user. Once it is checked in, it will be held for the next person in the queue. For a chance to get your book faster (3-5 business days), try requesting your book through the GILExpress Catalog first. 

    Recall Rules

    Use the Online Recall to have a charged book held for you after it is returned. This process will prevent the book from being renewed or checked out by another patron. While the recall will not change the due date on a 28-day checkout, it will change a longer checkout period to 28 days.

    How to submit a Recall

    Search for the checked-out item in the Library Catalog and click on "Get It" for more information.

    For example, we have searched for "The Hate U Give" and it is showing as currently checked out. 

    Hate U Give in the catalog

     To request this book, you will need to sign-in to see all the options available.

    arrow points to sign-in linkYou will sign-in using your UWG single-sign on information. The ability to choose Request as an option will appear in the "Get It" tab.

    Pic highlights the request buttonWhen you click on Request, you will be asked to confirm that the pickup location is Ingram Library. It asks for a date "not needed after", but you do not have to provide that information. Just choose Request

    When the request goes through successfully, the current patron will receive notice that the book's due date may have changed (depending on how long they have had it checked out).

    Special note about using GIL Express:

    This particular book is showing that there are 12 copies available within the GIL system and it would probably be faster to get the item by requesting through that service. Just click the "More USG Libraries/GIL Express Request" link.

     

  • Renewing Materials Online

    UWG items that are eligible for renewal are set to automatically renew for students if it has not reached its maximum renewal amount. Items from another USG school through GIL Express may have different renewal rules. The process for renewing an item online is the same for all schools. Log into Your Account, choose the institution the materials come from, select the item(s) you would like to renew, click on the renew button.

    Note: Materials Cannot be Renewed if:

    • Item was renewed the maximum number of times (see Loan Periods located under Circulation tab)

    • GIL Express item is overdue (item must be renewed on or before the due date)

    • Recall Request has been placed on the item (Faculty and Staff are responsible for fines accured from Recalls that have not been turned in on time)

    • Maximum number of charges has been reached for your patron group

    • Your Library account is blocked due to outstanding obligations