Angela Fordham joined the Distance Education team in May 2017 and currently serves as the Help Desk Manager for UWG|Online. In this role, she oversees the daily operations of the university-wide UWG|Online Help Desk and Call Center, which supports not only online courses, students, and instructors but also faculty and staff across campus who utilize online technologies for training, student services, and administrative functions.

Angela leads the Help Desk team with a focus on exceptional customer service, providing training, mentorship, and operational support to ensure efficient and effective service delivery. She plays a key role in developing and implementing support strategies that enhance the user experience with the university’s digital tools and platforms.

With over 15 years of experience in administrative and management roles—including positions such as Registrar, Executive Administrative Assistant, and Office Manager—Angela brings a wealth of knowledge and leadership to the department.

Outside of work, Angela enjoys spending time with her family, exploring the outdoors, reading, and traveling the world.