Perkins Loan Collection
Welcome to the Perkins Loan Collection Office at the University of West Georgia. Our goals are to keep the red tape to a minimum and to keep our borrowers informed of their rights and responsibilities. If you have any questions or need additional information about your Perkins Loan, e-mail the Perkins Loan Office.
For Facts about Your Federal Perkins Loan click here.
Legally, a past due loan is in default. Department of Education regulations state that a Perkins Loan is in default when it is 240 days past due.
What it means:
A defaulted loan can remain on your credit report for up to seven (7) years after you cure the default.
How it effects you:
A defaulted loan can prevent you from receiving financial aid at this or other institutions. Your academic records may be flagged, preventing you from attending this or any other school. You may be refused the necessary credit to purchase an appliance, automobile, or home. You may even be denied an apartment lease.
We report the status of all outstanding loans to Equifax Credit Service each month. The credit rating you earn with this loan will help determine your ability to make major credit purchases in the future.
Current Account Billing
Your monthly payment is always due on the 15th of the month. Return the top portion of your statement with a check. Please remember to write your account number on your check.
Monthly statements are mailed to all borrowers in repayment on the 22nd day of the month, with payments being due on the 15th day of the following month.
Third Party Billing
If you participate in a third party billing program for tuition, fees, and/or books and if the third party will be making payment directly to the University of West Georgia, you should contact the Student Accounts Office prior to the fee payment deadline for the Semester in which you will be attending. We currently bill the following agencies: Department of Human Resources for Vocational Rehabilitation, Veteran’s Administration, ROTC, AT&T, Fortis, Department of the Army, Independent Living Program, Intercall, Ford Motor Company, General Motors, Georgia Association for Young Children, Trade Adjustment Assistance, United Auto Workers, Prepaid Affordable College Tuition, and the Florida Prepaid College Fund.
Past Due Accounts
An account is considered past due after the drop-add period in the semester. A hold is placed on all past due accounts which will prohibit the student from registering for any future semesters or from obtaining an official transcript from the University until the account is paid in full. All past due accounts are subject to possible administrative drop and/or referral to an outside Collection Agency for collection. If an account is referred to an outside agency, the student is responsible for paying the cost of collection to the collection agency, and the account is reported to a national credit bureau.
This office refers delinquent accounts to two collection agencies, Coast Professional, Inc., and Williams & Fudge, Inc., on a regular basis. When an account has been referred for outside collection the borrower must make repayment arrangements with the agency and, as detailed in the Promissory Note, is responsible for the additional collection charges at the rate of 33.3% for a first-time referral.
Our William & Fudge, Inc. (W&F) representative may be contacted at:
Our Coast Professional, Inc. (Coast) representative may be contacted at:
Avoid Past Due Status
We can often suggest a painless solution to avoid damaging your credit rating. Ashlyn can be reached at (678) 839-4737 or by Email at: firstname.lastname@example.org
The United States Department of Education, which governs this student loan, assists our office in collection of delinquent and defaulted Perkins Loans. We are obligated to notify our past due borrowers of the following penalties:
- Delinquent or defaulted student loans will result in a poor credit rating for the borrower.
- A poor credit rating will prevent you from purchasing a car, obtaining a mortgage on a house, or acquiring a loan for business.
- Even if defaulted loan information is removed from your credit record, the loan must be repaid.
- Defaulting on your loan can lead to lawsuits, and/or garnishment of wages.
- Defaulted borrowers are ineligible for any additional financial aid packages, or loan deferments.
- Penalties for defaulting on a student loan can follow you into old age, resulting in your ineligibility to receive Medicare and Medicaid reimbursements.
We want to help our borrowers avoid a poor credit rating and the resulting economic hardships. Please call the Perkins Loan Collection Office immediately to discuss a feasible repayment plan.
Deferments, Postponements, and Cancellations
(The following information can be found on the original Promissory Note signed by the borrower)
To receive a deferment, cancellation, or forbearance benefits, the borrower must make written request to the University of West Georgia and must submit to this institution any documentation the school requires to prove the eligibility of the borrower for these benefits. The borrower is responsible for submitting the appropriate requests on time, and benefits may be lost and late fees charges may be assessed if the borrower fails to file the request on time.
Upon making a properly documented written request to the school, the borrower may defer making scheduled installment payments and will not be liable for any interest that might otherwise accrue 1) during any period that the borrower is enrolled and attending as a regular student in at least a half-time course of study at an eligible school; enrolled and attending as a regular student in a graduate fellowship program approved by the Secretary; engaged in graduate or post-graduate fellowship-supported study outside the U.S.; enrolled and attending a rehabilitation training program for disabled individuals approved by the Secretary; engaged in public service that qualified the borrower to have part or all of the loan canceled; 2) for a period not to exceed three years during which the borrower is seeking but unable to find full-time employment; 3) for a period not to exceed three years during which the borrower is experiencing an economic hardship as determined by this school. The borrower is not eligible for a deferment while serving in a medical internship or residency program. The borrower may continue to defer making scheduled payments and will not be liable for any interest that might otherwise accrue for a six-month period immediately following the expiration of any deferment period described above.
Upon making a properly documented written request to the University of West Georgia, the borrower is entitled to have up to 100% of the original principal loan amount of this loan canceled if the borrower performs qualifying service in the areas listed below. Qualifying Service must be performed after receiving the loan.
- A full-time teacher in a public or other non-profit elementary or secondary school, that has been designated by the Secretary in accordance with the provisions of section 465(a)(2) of the Act as a school with a high concentration of students from low-income families.
- A full-time special education teacher in a public or nonprofit elementary or secondary school system.
- A full-time teacher in a public or other nonprofit elementary or secondary school
system, who teaches mathematics, science, foreign languages, bilingual education,
or any other field of expertise that is determined by the State Department of Education
to have a shortage of qualified teachers in that State.
Early Intervention Services
A full-time qualified professional provider of early intervention services in a public or other nonprofit program under public supervision by a lead agency as authorized by section 672(2) of the Individuals with Disabilities Education Act. Early Intervention Services are provided to infants and toddlers with disabilities.
- Law Enforcement or Corrections Officers
- A full-time law enforcement officer for an eligible local, State, or Federal law enforcement agency
- A full-time-corrections officer for an eligible local, State, or Federal corrections agency.
- Nurse or Medical Technician
- A full-time nurse providing health care services
- A full-time medical technician providing health care services.
Child or Family Service Agency
A full-time employee of an eligible public or private non-profit child or family service agency who is providing or supervising the provision or services to high-risk children who are from low-income communities and the families of such children.
Upon making a properly documented written request to the school, the borrower is entitled to have up to 100 % of the original principal loan amount canceled for qualifying service performed after the borrower receives the loan as a full-time staff member in the educational component of a Head Start program which is operated for a period comparable to a full school year which pays a salary comparable to an employee of the local educational agency.
Upon making a properly documented written request to the school, the borrower is entitled to have up to 50% of the principal amount of this loan canceled for qualifying service performed after receiving the loan as a member of the Armed Forces of the United States in an area of hostilities that qualifies for special pay under section 310 of Title 37 of the United States Code.
Upon making a properly documented written request to the school, the borrower is entitled to have up to 70% of the original principal loan amount of this loan canceled for qualifying service performed after borrower received the loan as a volunteer under the Peace Corps Act or a volunteer under the Domestic Volunteer Services Act of 1973 (ACTION programs).
Death and Disability
In the event of the borrower’s death, the school will cancel the total amount owed on this loan. If the borrower becomes permanently and totally disabled after receiving the loan, the school will cancel the total amount owed on this loan.
For seriously past due accounts we invoke the Acceleration Clause of the Promissory Note. At this time the entire principle, interest, and accumulated late charges are due in full.
Rights and Responsibilities
Your Rights and Responsibilities as a Federal Perkins Loan Borrower
A Federal Perkins loan is a serious legal obligation. Therefore, it is extremely important that you understand your rights and responsibilities and you agree to honor them. You must respond promptly to any communications you receive regarding your Federal Perkins loan until it is paid in full. Report any of the following changes immediately by e-mailing the information to
- your name changes
- you transfer to another school
- your address changes
- you withdraw from school
- your parent's address changes
- you join the military service
- you drop below full-time student status
- you join the Peace Corps
- you enter into a teaching contact
- you become disabled
At the time you leave school, or just prior to it, you are entitled to an exit interview. During this interview, your repayment schedule is executed and made a part of your promissory note. Your first payment is due 9 months from the date you leave school or drop below half-time status, whichever comes first. As payments become due, interest accrues on your unpaid balance at an Annual Percentage Rate of 5%. Payments are based upon the total amount borrowed and are subject to a minimum of $40.00 for monthly payors or $120.00 for quarterly payers.
If at any time you are unable to make a scheduled payment on time, you should contact the school by phone or in writing immediately. You always have the right to prepay all or any portion of your indebtedness without a penalty.
Your promissory note allows for deferment of your repayments and cancellation of all or part of your loan under certain circumstances. We approve these benefits upon receipt of an application form from you. We'll send you an application upon your request. We'll process it promptly upon receipt. We'll then send you an approval or disapproval with an explanation for our action, along with the due date of your next payment or application form. Do not allow payments to become past due because you think you are entitled to deferment or cancellation.
Your loan is one of the first opportunities to establish good credit. According to federal law we've notified a national credit bureau of this debt, and your co-maker's also, if applicable. We send updates to the credit bureau for the life of your loan. A favorable rating on this loan will put you in good standing when you need credit elsewhere. A bad rating will affect both you and your co-maker. Credit bureau ratings and loan administration are extra work and expense for us. But it's work we're glad to do to help you establish good credit.
We hope you agree that this loan is a serious business transaction that deserves to be treated in a professional manner by both of us.