CourseDen Experiencing Technical Issues

October 25, 2016 / 11:00 AM

Update: The issue with crosslisted courses in CourseDen has been resolved. There was an error with an automated process. UWG Online, UWG ITS, and the BOR ITS teams worked together to resolve this problem that was discovered at 8:00 AM this morning and resolved by 11:00 AM. We thank you for your patience. 

October 25, 2016 / 8:33 AM

CourseDen is experiencing technical issues this morning. Some users may have lost access to all of the course content, within one course or multiple courses. UWG staff are aware of the issue and are working with the USG Board of Regents (BOR) ITS, to resolve these issues as quickly as possible. 

Turnitin Service Alert

October 24, 2016

Please see the following message from Turnitin regarding their scheduled maintenance on November 5th.

Planned maintenance, Turnitin, TurnitinUK, iThenticate, WriteCheck and Integrations - Saturday November 5

On Saturday November 5, the following services will be unavailable from 6am - 11am PST/1pm – 6pm GMT/12am – 4am AEDT (click here for your local time) due to necessary scheduled maintenance:

  • Turnitin (including mobile)
  • TurnitinUK
  • iThenticate
  • WriteCheck
  • Integrations

This maintenance will be performed on internal network hardware to increase capacity and ensure continued dependable service to our customers.

Where applicable, please be aware no submissions or grading will be possible through any of the services listed above during this time. We therefore advise that submission deadlines be set outside of this maintenance window.

Inclement Weather Impacts Students

October 6, 2016
Like many others throughout the state, UWG Online has been closely monitoring Hurricane Matthew over the last few days. We ask you to consider that you may have online/hybrid students who are evacuating the coastal regions as a result of the Governor's mandatory evacuation orders (Chatham, Bryan, Liberty, McIntosh, Glynn, and Camden counties), and may be without power, and/or lacking in Internet access.  
Over the coming days we offer the following suggestions for those who may have students impacted by Hurricane Matthew:
  • Check into your course, and attempt to communicate with your students to ascertain any issues. Even if they are without power or Internet access, they may still be receiving forwarded messages or attempting to login to class on their cell phones.
  • Be understanding and prepared to adjust assignments, deadlines, and schedules where needed. 
​If you have questions regarding how to utilize CourseDen as a backup learning area, please feel free to contact the Online Faculty Development Center at or give us a call at 678-839-5289

New Semester, New Look

CourseDen logo

Fall 2016 is right around the corner, so with the new semester, we’re debuting a new look to CourseDen! Beginning on August 1st, the default navigation bar for courses will be reorganized. These are only cosmetic changes to improve navigation, consistency, and the student experience and will reflect the new UWG branding. As we discussed in our blog earlier this summer, consistency is key.

new navigation bar


Content Browser Widget Removed

We will also be removing the Content Browser widget (not the Content tool). Although the Content Browser widget allowed users to browse and view recently visited content, students missed important information included in the course such as content descriptions and due dates. Additionally, if users accessed content only through the Content Browser widget, CourseDen could not track their user progress. Because of these concerns, the Content Browser needed to be removed. Students will be directed to use the Content tool in the Navigation bar, which should improve progress tracking and provide them full access to all materials and related information in the course.

Former Content Browser Widgetcontent browser widget


 Redirect to Content Tool redirect to content tool


UWG Updated Links

UWG's updated webpage looks great and it has some new URLs. To help our students find the information they need on the updated site, please replace the URLs for those pages that you might have in your syllabus:

ITS also provided a new and shorter link to the Common Language for Course Syllabi that needs to go in the syllabi for all UWG courses.



Do let us know if you have any questions, comments, or need assistance.

 Contact us

Online Faculty Development Center

M-F 8am-5pm