Refund Information

Fall 2026 Estimated Refund Processing Times:

Full Term (1), Session I (F), ARCHE Cross Registration (ARC), eMajor Full Session (E01), eMajor Session I (E02), Session I (F), eCore Full Session (G01), eCore Session I (G02), Georgia Film Academy (GFA), WebMBA (W), and European Union (U01) to begin processing on September 16.

Refunds for Session II (S) to begin processing October 23.

Refunds for  eCore Session II (G03), and eMajor Session II (E03) to begin processing November 4.

Review the BankMobile FAQ

If you dropped or changed your courses during the drop/add period, your courses were cancelled, canceled or changed your meal plan, canceled your housing, and you are due a refund, the refund will be processed to your BankMobile refund preference once your student account is updated. There will be no refund for courses dropped after the end of the drop/add period unless the course meets for the first time after drop/add period.

If you decide not to attend UWG for a semester for which you have registered and have paid your tuition/fees, you must drop or withdraw from all of your courses on Self-Service Banner.  If you need additional assistance go the Momentum Center. Once your withdrawal has been processed, then your refund can be processed.

Refunds will be based on a proportional percentage determined by the number of calendar days in the Semester that the student completed along with the total number of calendar days in a Semester. The unearned portion shall be refunded up to the 60% point in time. Students who withdraw after the 60% point in time are not entitled to a refund of charges.

Financial Aid Recipients who decide not to attend and have financial aid, which covers all or a part of their bill, will be obligated to repay the financial aid award if they do not withdraw from the University with the Registrar’s Office or if they do not withdraw during the 100% withdrawal period.

You can view your student account information by logging into your Student Account Center via the directions below: 

1. Login to your OneLogin account.
2. Click on the "Student Self-Service" tile.
3. Click on "Make Payment."You'll be directed to Student Account Center.
4. The homepage/dashboard will show your current account information. 
5. Click on "View Real-Time Statement" to see the breakdown of your charges, any remaining balance due amounts, and any estimated refunds.

*Changes to your schedule and/or your financial aid can result in your account charges and/or your balance due changing. Please monitor your Student Account Center regularly. 

If you are expecting a refund for the current semester, you should refer to the Important Dates and Deadlines calendar.

Refunds are generated after the Financial Aid Office has disbursed your financial aid money to your student account and after all your tuition, fees, and charges have been paid.

UWG issues all refunds through BankMobile.

In order to meet Federal Regulations all refunds will be credited back to Federal Title IV programs, State programs, Private and Institutional programs in the following order: Direct Student Loan, Federal Perkins Loan, Direct Plus Loan, Federal Pell Grant, Federal SEOG, other Title IV assistance, State Programs, and Private/Institutional Programs. Any refund remaining after these programs have been satisfied will go to the student.