For parents and faculty, we encourage you to let students make appointments on their own when possible. If you are meeting with the student, you may help him or her with this process by offering the use of your telephone.
During the first visit to the Counseling Center, the student will complete a brief evaluation before meeting with a counselor. This often takes about 10-15 minutes. From that counselors determine when the student will be seen for an intake appointment. If the student is in crisis, he or she will be seen right away.
In meeting with the counselor, the student will have the opportunity to talk about issues that are of concern to him or her. The counselor will assess the needs of the student, and present ways that the Counseling Center and other student services may be able to help meet these needs. Services at the Counseling Center are provided free of charge and all information is confidential.
If it appears that the student is in crisis and needs to be accompanied to the Counseling Center, you may consider accompanying the student yourself.
If the student arrives at the Counseling Center in crisis during business hours, the receptionist will arrange for the student to meet the on-call counselor as soon as possible. If you have a crisis with a student after business hours, you may contact University Police 96000, and they will page the on-call counselor.
More extensive crisis information and resources are available at UWGCares, and information on mental health conditions such as anxiety, depression, substance use, and suicide are available at Prevent UWG.