Momentum Center
Our Services
What To Expect During Your Visit:
Welcome!
As you enter the Momentum Center, one of our Student Solutions Specialists will be there to warmly welcome you at the front desk and help get you started.
Tell Us How We Can Help
Whether it’s about financial aid, registration, holds, advising, or something else—we’re here to listen and support you however we can.
Team Assistance
Our team will review your student account on the spot, walk you through what’s going on, and help resolve the issue or explain your next steps.
Resolution
Leave with your questions answered or a clear next step. And remember, whether it’s your first visit or your fifth, you’re always welcome here!
Student Solutions
General Information and Guidance
First point of contact for university services, processes, and systems navigation.
Important Dates and Deadlines
Registration periods, payment deadlines, application timelines, and other critical dates.
Banner Navigation Assistance
Help with Self-Service Banner for registration, financial aid, and account information.
Bookstore Credit Questions
Understanding how and when bookstore credits are applied and how to use them.
Campus Services
Student ID Cards
UWG ID card issuance or replacement for library, meal plan, and building access.
Meal Plans
Assistance with selecting, modifying, or understanding meal plan options and dining dollars.
BankMobile
Help checking alerts for your BankMobile account and viewing if a refund has been issued.
Parking and Transportation
Information about parking permits, campus shuttle services, and transportation options.
Academic Advising
Degree Planning
Map out your academic journey, ensure you're meeting requirements, and stay on track for graduation.
Course Registration
Assistance with registration, prerequisites, course selection, and navigating holds.
Changing Majors/Minors
Guidance on exploring and officially changing your academic program, major, or minor.
Academic Progress Review
Review your academic progress, discuss GPA concerns, and develop success strategies.
Momentum Center Amenities
Computer Lab
Free access to computers and printers for academic work and administrative tasks.
Refreshment Station
Complimentary coffee, water, and light snacks available while you wait or study.
Charging Stations
Convenient power outlets and USB charging ports for your electronic devices.
Student Engagement Area
Affirmation board, puzzle table, campus event information, and directory maps.
Frequently Asked Questions
Do I need an appointment to visit the Momentum Center?
No appointment necessary—we’re happy to help whenever it’s most convenient for you! The Momentum Center is open for walk-ins Monday through Friday from 8:00 AM to 5:00 PM. Just come to the front desk when you arrive, and we’ll be happy to help you out!
What should I bring with me when I visit?
Please bring your UWG ID or drivers license to verify your identity if you'll be picking up a document or needing any account specific information printed out for you. Please feel free to also bring any relevant documents related to your inquiry (bills, letters, emails) so we can best support you.
What are the busiest times to visit?
The Momentum Center is typically busiest during the first two weeks of each semester, just before registration opens, and around payment deadlines. To avoid longer waits, we recommend visiting earlier in the day and well in advance of important campus deadlines. The earlier you reach out, the sooner we can help!
Can I get help without visiting in person?
Yes! We’re happy to assist you by phone or email if you’re unable to stop by. Just reach out and we’ll make sure you get the support you need.
What are the most common things that I can get help with at the Momentum Center?
Students and families most commonly request our help with topics such as: financial aid help, registration help, general advising questions, getting a student ID card or parking pass, meal plan or refund questions, Bookstore to the Rescue or short term loan applications, student account hold questions, and more!
What if I need help from multiple teams?
Our Student Solutions Specialists most commonly help with financial aid, admissions, billing, and registrar-related questions—but we’re also here for general campus inquiries, too. If additional assistance is needed beyond Momentum Center offerings, we’ll help you find the right person or office to get the support you need.
The Momentum Center also houses two other key student support teams—Campus Services, for help with parking, ID cards, and meal plans—and Advising, where an Advisor can assist with academic planning and support. No matter the issue, our team works together to make sure you get connected to the right resources—all in one visit!